Feedback & Support

Today's IPO (LKBCK) lists Neon as the distributor; I believe GKids is distributing it in North America PointMan528491 May 19, 10:44

'LOOK BACK' (LKBAC) was Acquired by GKIDS on August 23, 2024 with the Kiyotaka Oshiyama Film Released on October 04, 2024 Domestic 2.0 MILL. {nm} THE_ROTO May 19, 17:52

The rankings are gone bface May 17, 19:29

I've had trouble accessing the site all day (Sunday, 05/17/2026, PST) DTravel May 17, 22:20

Back to normal on the leaderboard, but portfolio still says unranked. {nm} bface May 18, 05:41

I’m also showing “unranked” {nm} AnthonyFremont May 18, 06:46

There's a bug - I will try and have it fixed tomorrow, thanks {nm} jeffbacon May 18, 16:16

Thanks. Not 'worried' - but was all set to wave my ranking in my friend's face ... ;) {nm} ballpark_frank May 18, 18:34

Rankings fixed and back to normal. Thanks! {nm} bface May 18, 20:37

In box office battle you have The Polar Express grossing $176,573,404, but Box Office Mojo has it at $191,019,448 (EOM) {nm} BayAreaKen May 14, 18:22

HSX has the Original Release & the next Two (2) IMAX Releases for the (POLAR) Box Office. None (0) of the Fifteen (15) Releases after that. {nm} Department of Mathematics May 14, 21:48

Looks like a bit of a problem with "EARN H$", says I have played all 3 but I haven't played any today. tallbridge May 12, 10:56

Likewise. But there was something about a problem with HSX's clock in another section.... DTravel May 12, 18:29

MAINTENANCE - Intermittent Access Today jeffbacon May 11, 21:49

IMO, no apologies necessary. Thanks for your work. {nm} bface May 11, 23:38

Thank you! Thank you! Thank you! {nm} cmbastos May 12, 00:54

Thanks for update Jeff, whenever I see "The Message" I start to panic! tallbridge May 12, 04:02

welcome back! {nm} tealfan May 12, 08:56

i'm glad to see the GDPR block of the UK seems to be over now. overhyped May 12, 14:25

Antibody, check out trades for HEMAN (9 May). At 7:00 PM it was 84.56 and jumped $3 in 15 minutes -- Odd. Rocket May 09, 21:37

SYSTEM ISSUE - Reset to 2026-05-07T12:00:00Z jeffbacon May 08, 08:27

Can we pls have the Derivatives halt pushed back a couple of hours - due to the reset? Tallwonder May 08, 10:13

They should nullify this weekend's derivatives. I made trades on Thursday that were negated by the reset TheWeekendWarrior May 09, 04:51

The reset was obviously the best possible solution, even if irritating. So all good. Thank you! {nm} ladybegood May 08, 10:35

When you consider that people give of their free time to keep this site going strong, I say thanks {nm} SirWinstonNewkirk May 08, 11:58

Thank you very much! {nm} cmbastos May 08, 12:01

Thanks! I'm glad it wasn't worse. {nm} TFeeney May 08, 13:28

1000% appreciate the fix. Rocket May 08, 13:31

Can't access my port bikerack May 08, 13:53

Force a re-load of that page (or otherwise clear your cache) {nm} Abraxas May 09, 12:34

Thanks for your efforts, always appreciated! {nm} adele88 May 08, 17:21

Thank you, Jeff and Antibody, for everything {nm} SenJohnBlutarsky May 09, 10:08

GLUNA (INA) attached to BATON {nm} Nobody May 06, 12:39

PSNGR.PU Passenger H$10 Put Fri-Sun, instead of Mon {nm} delfinasu May 06, 02:54

Upcoming EMBER IPO listed as Delisted rather than Pre-IPO Abraxas May 01, 16:57

'EMBERS' (EMBER) is a RE-IPO & not a PRE-IPO whose Original IPO was July 18, 2003 before getting PUNTED & INACTIVE. {nm} THE_ROTO May 01, 22:30

Not sure why but when I try to access the movies board, I get a strange message, though I can access all the other boards TheWeekendWarrior Apr 27, 10:40

I cleared my cache, etc and it fixed it but I wonder why this happens. {nm} TheWeekendWarrior Apr 27, 10:48

I've had that message, rarely, and I just refresh/reload the page and it goes away. Don't even clear cache, just click on the reload icon. Rocket Apr 27, 15:19

I've had that happen when I post something...thanks for the tip on refreshing {nm} tealfan Apr 28, 08:57

Title in the little window of MARI2.BW has 38$ vs 385 Rocket Apr 22, 13:29

Character limit {nm} Antibody Apr 22, 19:38

RGOSL not attached to UEFDD yet. {nm} Rocket Apr 15, 16:03

He's left the project. bface Apr 19, 18:09

Flagging a 45M port loss due to Mario2 error Ashford0711 Apr 05, 21:48

Delta House has observed more than one apparent inexplicable windfall (or reverse) lately. At least one involved tens of millions of $H. SenJohnBlutarsky Apr 16, 13:17

Is HSX playable in France? I'm going there for 14 days tomorrow. {nm} cmbastos Apr 04, 13:41

Yes. Apparently you need to use a VPN (some are FREE). {nm} Department of Mathematics Apr 04, 22:32

I still remember in my early days playing HSX, I was visiting Germany with my father TheWeekendWarrior Apr 05, 19:04

Just lost 75M on my portfolio by selling off Mari2. Somehow was able to buy 2 but when sold I lost all. Can you replace the 45M I’ll paid? Ashford0711 Apr 03, 12:25

I understand if I can’t recoup the 30mil gains on the double dip. But I should lose 45M from the initial error {nm} Ashford0711 Apr 03, 14:48

*shouldn’t {nm} Ashford0711 Apr 03, 14:49

Please Help. I have a screenshot to prove I was able to buy Mario2 twice. Not sure what to do about that missing 45M. Ashford0711 Apr 04, 13:18

Please email support@hsx.com with the screenshot and we'll credit you for the duplicate lost shares. {nm} Antibody Apr 06, 16:16

Just sent email with pic of my trade history on Mari2 that shows the double purchase for $45,450,000 Ashford0711 Apr 07, 09:26

Thanks for the fix. Much appreciated {nm} Ashford0711 Apr 07, 18:52

I admin 500 mil club and tribute to spinal tap. I reset league gains yesterday and daily gains did not update today. Any thoughts. {nm} ray23 Apr 02, 05:04

Issue corrected today. Magically. Ray23 {nm} ray23 Apr 04, 15:24

I believe PRABH should be adjusting next week for RSAAB, not seeing him listed in the calendar. DTravel Mar 24, 18:17

Bear Country's movie poster appears to have been released in Jan. Could be added to its page. Rocket Mar 21, 15:15

Starbonds associated with ANLEE did not get their TAGs adjusted properly {nm} Abraxas Mar 16, 17:22

Updated, thx. {nm} Antibody Mar 17, 07:39