HSX Forum

Feedback & Support

no UserAgent?

Posted by: jeffbacon on Oct 31, 09:04 in response to Nobody's post Cannot view user profile -- maintenance error

The only BLOCK I can see in the Firewall related to the /account page is for requests with no User-Agent header. All desktop and mobile browsers identify themselves with a user agent header that says what type of browser it is (Chrome, Safari, etc.) and what platform is used (Windows, Mac, iPhone, etc.).

What browser are you using?

Cannot view user profile -- maintenance error {nm} Nobody Oct 31, 08:33

no UserAgent? jeffbacon Oct 31, 09:04

Chrome on PC Version 86.0.4240.111 (Official Build) (64-bit) {nm} Nobody Oct 31, 09:09

I cannot post the UserAgent string of my browser as reported by Google (gives an error) but it appears normal {nm} Nobody Oct 31, 09:17

Same error - Firefox 82.0.2 (64-bit) - Windows 10 Version 2004 (OS Build 19041.572) {nm} DTravel Oct 31, 09:44

I'm able to reproduce... trying to determine what the issue is {nm} jeffbacon Oct 31, 10:07

FIXED - you may need to do a hard refresh (CTRL+R on Chrome/Windows) but this is fixed {nm} jeffbacon Oct 31, 10:18

Sorry, still getting this error. Did a complete power down and restart. {nm} DTravel Oct 31, 11:29

I can't find any logs indicating failures... please try the links below and see if any work jeffbacon Oct 31, 12:47

uname does not work, the other three do work (at least for me). {nm} DTravel Oct 31, 14:26

ok, well I'll call that a win unless Nobody still has issues. not sure why the uname one isn't working for you {nm} jeffbacon Oct 31, 20:49

Not a win in my opinion. It means I can only view my own profile, no one else's. {nm} DTravel Oct 31, 21:53

Poked at it some more. It appears that the links in various places to player's profiles work, its just your's (jeffbacon) and Nobody's that DTravel Oct 31, 21:57

It works for me now, including jeffbacon and my own {nm} Nobody Nov 01, 08:26

it could have been a cached maintenance page response which took some time to clear out {nm} jeffbacon Nov 01, 08:29

I have to do a ctrl-shift-R on the individual pages but that clears it for me. Thank you for the patience and work. {nm} DTravel Nov 01, 08:51





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