Did it ever occur to you to make a functional site first, and then add all of your fancy new stuff? I don't think most people really care what HSX looks like. They just want it to be functional like the old one was. I understand you had reliability issues etc. and it wasn't just to refresh the look of the site. But, now it is much less user-friendly. And it is sooooooooooo slow. And where to start finding the problems? Who knows, because there is so much that is new and never tested with this many users. I understand it must be frustrating for you, but hopefully you understand why we are so frustrated, also. I really like some of the new features you put in the new site, but I just can't use it. I have tried a few computers, at work and at home, and it is slow on all of them.