Feedback & Support

CX Exchange servers *SUCK* mickpix Oct 25, 14:24

I wouldn't say SUCK, but they are definately really slow. That needs to be fixed when it goes to real money. {nm} vegasrebel Oct 25, 19:30

10% limit is maddening Makese Oct 26, 07:30

Response to Cantor Exchange slow server and price limit posts HSX Support Oct 26, 13:34

Thanks Makese Oct 26, 16:53

thanks, i wasn't as concerned about the price limits as just not being able to execute the trades because the server was timing out {nm} mickpix Oct 26, 19:49

Ahhh...always at least 2 sides to every story...thanks for filling us in... {nm} Flash Oct 27, 08:00

'Previous Page' when completing a trade from the stock page still gives me a 404 error. See inside. grammar Oct 25, 00:04

I got one too after trading CX Saw 6. Looks like there's an extra "/" in the URL. Error message inside... eyescovered Oct 25, 06:22

This has been fixed. {nm} Antibody Oct 26, 17:54

Why Do I lose money when I Cover a short? cmone31x Oct 24, 17:11

I assume your loss is not from commission? {nm} Perfection Oct 24, 17:46

No, I mean unless commision is 25k? {nm} cmone31x Oct 24, 18:40

commission is 1% of whatever the cost of the stocks, so if you covered $2.5Million worth of stock, the commsision would be 25K {nm} islander Oct 24, 18:56

When did they stop free commission Saturday? {nm} will_cbe Oct 24, 20:32

Maybe 6 weeks ago, give or take. {nm} edzep Oct 24, 23:14

When Trading Of A Security Is "Halted". MitchC Oct 24, 12:14

On "wide" openers (films that open on 650 or more screens), the film halts until the adjust which is typically Sunday afternoon but could be Catzan Oct 24, 15:21

calendar? bigjohn1055 Oct 23, 21:33

sorry bigjohn1055 Oct 23, 21:38

How is JACKO going to adjust with the week run? {nm} F40PH Oct 23, 15:14

that was two week run {nm} F40PH Oct 23, 15:15

from the calendar (link) tealfan Oct 23, 15:48

I have 2 lines of the same stock (happened last night). One has quantity of 0. MYSTI HSX Oct 22, 10:17

Thank you, please write to support@hsx.com with your user name and we'll look into this immediately {nm} HSXToby Oct 22, 10:33

Done with all copies. {nm} MYSTI HSX Oct 22, 10:44

'Return to previous page' when buying derivate => Movie Stock page cecsan Oct 21, 08:40

I know I reported a problem with the ''return to prev page" but I was getting a 404 error. {nm} MYSTI HSX Oct 22, 10:19

Yep, saw that. I don't get an error message though, I get returned to the wrong page cecsan Oct 23, 11:55

What's up with the British Fund? Supposed to be on sale today but it's not. The link just takes you to the old one which has delisted? {nm} nickelleon Oct 21, 07:19

Oops, it's active now. {nm} Antibody Oct 21, 09:58

RADAR Aminita Oct 21, 07:02

Radar buys you one share of a stock, useful for seeing how a film moves up and down {nm} islander Oct 21, 07:14

oh and if you are currently holding many shares of a stock and then you click radar, it will sell all the shares except for one {nm} islander Oct 21, 07:15

British Fund EstherBlodgett Oct 21, 05:53

Funny, by waiting until today, I got in after he went on the shopping spree and got hit by commission...Now buy BONDS ! {nm} StarBondFund Oct 23, 09:29

British fund has not become active. {nm} edzep Oct 21, 05:53

Any chance on getting a Rank History in addition to the Net Worth History. KaiGee Oct 20, 18:05

HSX. You know what it will be nice. If the current price of a stock can be included in its Limit Orders' line. Guillo Oct 20, 15:39

Why? HSXToby Oct 20, 17:01

See Example inside. Guillo Oct 20, 18:22

I may also add that aside from avoid all that clicking you can conceptualize this way too. Guillo Oct 21, 07:51

Thanks for taking the time to explain this fully HSXToby Oct 21, 09:50

I just talking about displaying that value the only transaction you will be able do do is the same one you have now, cancel the order. Guillo Oct 21, 10:51

Buying max on a stock ukkylie Oct 20, 12:25

This function still works HSXToby Oct 20, 15:00

RE: TRRT 1 - 3 (just saw them on the calendar)... when I sent D. Mac the info I thought i mentioned IFC plans to do them like Che, no? {nm} secretstalker Oct 20, 09:06

You probably did, oh well. IFC listed them separately on thier site. Antibody Oct 20, 12:34

Thanks for adding the derivatives to the "Opening this Week" page... that's really helpful! {nm} secretstalker Oct 20, 09:04

You're Welcome {nm} HSXToby Oct 20, 11:17

Why no screen counts last week? {nm} F40PH Oct 19, 18:07

ERC did not submit them until Friday {nm} HSXToby Oct 20, 09:26

The "related derivatives" section in the Opening This Week page is an excellent idea. Thanks {nm} Guillo Oct 19, 17:41

i concur :) {nm} islander Oct 19, 18:23

Oh, sweet. I hadn't seen it yet. ((( Thanks, guys! ))) {nm} edzep Oct 19, 18:42

nice! thanks {nm} eyescovered Oct 20, 08:52

On the main forum page, the font in the menu bar is italics eyescovered Oct 19, 17:23

Thank you {nm} HSXToby Oct 20, 09:26