Feedback & Support

thanks for adding what page you're on to the title bar!!!!!! don't realize how much you needed it till it was gone! {nm} eyescovered Jul 20, 16:57

Good work on the new site. Goat Jul 20, 16:29

for change in rank, can it use up/down arrows instead of plus/minus?...more intuitive I think {nm} tealfan Jul 20, 14:24

I like it ajcb Jul 20, 14:12

What happened to the screen before you purchase that shows the number of shares and cost? {nm} CarrotTopStinks Jul 20, 11:43

Account Settings -> Uncheck Auto Trade Confirmation. (No idea why they made it checked by default, should be opt out IMO) {nm} remrej Jul 20, 12:01

opt out probably would have been 10x as many complaints that way! :) {nm} islander Jul 20, 12:05

Perhaps you are right. Maybe they should have just copied player's settings from v3 instead, methinks it was an oversight {nm} remrej Jul 20, 12:07

Thank you. Sophistry Jul 21, 17:44

still there...you need to go to your "Account Settings" up there and flip the switch {nm} tealfan Jul 20, 12:01

More importantly, the CHARGE to purchase!!! mutchlerfamily Jul 20, 20:29

thanks {nm} CarrotTopStinks Jul 21, 11:21

what happened to the charts I used to get for my own portfolio? {nm} hgpiglet Jul 20, 11:25

HSX pages are now titled accordingly. {nm} Antibody Jul 20, 10:50

That's a good thing, thank you.Today, I'm getting hangs at the end of any page load. My activity indicator keeps spinning, even though EdZep Jul 20, 11:22

FF 3.0.10 on Linux. Same setup since changeover started. {nm} EdZep Jul 20, 11:27

Never mind. New browser session cured it. {nm} EdZep Jul 20, 11:37

Great thanks. {nm} grammar Jul 20, 16:11

Oh, so much better. Working bonds took so much longer without a useable history. Thank you! {nm} Mojave Jul 20, 16:26

Lovely! {nm} Qale Jul 20, 18:41

Thanks, this is probably the most useful change so far. =) {nm} cabri Jul 21, 01:01

It's like a slow-motion replay of a snail race. Not sure what exactly you guys were thinking but... verisimilitudinous Jul 20, 10:04

What I see MLFILMS Jul 20, 09:47

I like the new site. I generally haven't seen the speed issues others see, except for the trade time. I'm using IE. xtasx Jul 20, 09:27

why do you need to keep changing this site? was much easier and much cleaner the old way...looks like I'll quit coming here again... {nm} NICINC_2 Jul 20, 09:09

Agreed. I just don't enjoy the site anymore -- especially without the cash-earning banners. KISSman Jul 21, 16:57

Sucks! It takes forever to download. I don't have hours to make trades. {nm} wildale Jul 20, 08:59

try sending your specific issue and info (like what browser and version you are using) to support@hsx.com - it worked for an issue i had {nm} islander Jul 20, 09:16

Still lovin' the new site. Just thought I'd let you know. {nm} icecreamman Jul 20, 08:14

Counterintuitive, slow and full of moving crap that I don't want. KerryLeigh Jul 20, 07:52

I don't think the flickering cursor has been mentioned before :). Happens in IE8 for me but not in FF. {nm} grammar Jul 20, 08:13

option to hide ticker is already there. (I for one think it should be permanently disabled. I bet 90%+ of users turn it off) {nm} remrej Jul 20, 09:15

Disagree. Ninety-NINE percent of users. {nm} edzep Jul 20, 11:11

well, I did say 90%+ ;) {nm} remrej Jul 20, 12:08

Toby, is there a way to permanently eliminate the ticker scroll at the bottom of the screen? It is extremely annoying. {nm} Broiler Jul 20, 06:55

Assume you know you can click " {nm} remrej Jul 20, 07:45

Doh, hit enter. Assume you know you can click "Hide" to collapse it? But I too would like way to truly close so it doesnt eat resources {nm} remrej Jul 20, 07:46

No confirmation message weskeronn Jul 20, 06:23

Account Settings -> Uncheck Auto Trade Confirmation. (No idea why they made it checked by default, should be opt out IMO) {nm} remrej Jul 20, 07:52

The "jump to board" menu covers the message in the forums. Not a huge problem, but a minor inconvenience. {nm} Rank Amateur Jul 20, 05:56

What browser and operating system are you using? I think this is something on your end causing problem {nm} remrej Jul 20, 06:19

IE6. Can't change it because it's not my computer. I'll check at home with a different browser to see if it happens there. Thanks. {nm} xtasx Jul 20, 09:17

Ha, yeah. IE6 is ancient and I can guarantee that is your problem. {nm} remrej Jul 20, 12:10

Where's Cold Cash?!?!?! Log on every ten minutes?!?!?!?!?!?!?! ColoradoD Jul 20, 05:39

I agree completely, these are my two biggest complaints about the new HSX. {nm} Rishoutfield Jul 20, 10:19

Lack of cold cash doesn't bother me (I actually trade stocks!!) but I agree about logon - annoying to have to redo all the time. {nm} agwendolyn Jul 22, 08:31

Heh, I only poke my head in once a week to see if cold cash/survey is back, didn't realize stupid login thing! nm kacee Jul 22, 17:43

Mareket lab Williams Jul 20, 02:08

Movies & Stars drops down to show this now. {nm} Hooray360 Jul 20, 06:38

Add Release Dates to My Portfolio, please. [nm] ScaryWriter Jul 19, 21:28

They did. mouse-over ticker symbol and you should see it. {nm} grammar Jul 19, 23:44