Feedback & Support

market calendar for coming week does no indicate how long thanksgiving weekend releases will be adjusted as the calendar usually does ... project Nov 23, 15:16

WHOOPS ... just read the announcement about doing away with opening w/e adjustments ... when all else fails, read the directions {nm} project Nov 23, 15:20

... he said with red face ... {nm} project Nov 23, 15:20

Just remember that delist is the new adjust, but without the multiplier and without post-adjust trading. (nm) Patient Player Nov 24, 04:43

When trading is back up will we be able to trade this weekends derivatives or are we all stuck in our current positions MattW Nov 23, 09:16

Um yeah, how about a statement? thanks HSX {nm} Colt 1911 Nov 23, 09:42

Unfortunately this is not something we can determine in advance. The priority was to restore trading and let the system process itself. {nm} Antibody Nov 23, 11:48

I'm now experiencing double losse since all of my trades to liquidate and reverse positions have failed over the last 12 hours {nm} FranklynStreet Nov 23, 10:49

Why are any positions moving if no trades are going through?? {nm} HerrJoebob Nov 23, 10:53

Today's IPO's are not active as of 12:06 Eastern {nm} Buckee Nov 23, 09:05

Perhaps the banner at the top should announce the technical problems. {nm} PhoneHome Nov 23, 05:50

Yes, Please. {nm} Neilthor Nov 23, 06:03

I notice that my Trade History keeps reverting back to Monday's delist and showing none of my trades for yesterday... diamondman56 Nov 23, 08:57

Did your trades ever appear on history? I have not seen any of mine display there at all. At least not for the last 12 hours. {nm} not2fast Nov 23, 10:50

3.30AM ( 10.30PM Aussie time) and HSX is still 'broken' big time! No reset, no trades going through. I'm off to bed. {nm} EarthMotherYTD2015 Nov 23, 03:32

No RESET. No Trades Being Processed. No Soup Either. {nm} RotoHockey2013MainPort Nov 23, 00:38

Able to log in now but trades still not going through. {nm} MojaveMeg Nov 22, 18:30

Correct - Trades are Not being Processed. {nm} RotoHockey2013MainPort Nov 22, 18:31

I'm not sure if they were processed since this post - but they aren {nm} JDolphin Nov 22, 22:23

aren't going thru now. Just processed my star bonds and it said traded but not in trade history or showing changes. {nm} JDolphin Nov 22, 22:25

ZERO (0) Trades have been Processed in the last 4.5 Hours. {nm} RotoHockey2013MainPort Nov 22, 23:02

Struggled Badly - DOWN - Struggled Badly - DOWN for 2 Hours 3 Minutes. RotoHockey2013MainPort Nov 22, 18:15

Slow - Slower - Super Slow - & Then DOWN Goes HSX. Traders Reporting Trades Not Going Through In AM. RotoHockey2013MainPort Nov 22, 12:12

Anyone FIGURED OUT why mousing over stock tickers no longer works on Chrome? It USED to work before, but no longer?? {nm} Flash Nov 17, 08:46

One of your browser extensions or add-ons is likely causing the problem. {nm} Chimpmuck Nov 17, 10:56

Thanks, extensions not issue...and no settings have really changed..still trying other options... {nm} Flash Nov 17, 13:43

It still works for me in Chrome, but I'm also using Port Monkey {nm} lapuckfan Nov 17, 12:12

Still working for me. Chrome v52.xxx, on a Chromebook. {nm} edzep - Port Monkey! Nov 17, 13:32

Thanks, I'm on v54.xxx, so still stumped. :-) {nm} Flash Nov 17, 13:44

Under developer tools, open the browser console. Go to the JavaScript... edzep - Port Monkey! Nov 17, 21:39

Gave it a shot...no dice though..thanks for the thought. This is really stumping me since I've not added or changed any settings. {nm} Flash Nov 18, 08:49

are mouseovers acting up in general?...on other sites besides HSX? {nm} tealfan Nov 19, 13:08

No...has only been an HSX issue so far... they used to work, but no longer... {nm} Flash Nov 22, 14:40

I just checked with Chrome v54.xxx, and, HSX mouseovers are working. {nm} edzep - Port Monkey! Nov 20, 07:54

I reset my Chrome settings to default. Mouseovers work on one stock, then stop working. Firefox is fine. This is an HSX only issue for me {nm} Initech Nov 21, 07:54

Since movie derivatives are being introduced earlier, can we maybe get a page JUST for the movie derivatives? diamondman56 Nov 17, 07:02

I'll second this request. The "Opening This Week" page had always been useful for this, but with derivatives out two weeks now, not so much {nm} shadowking Nov 17, 08:16

You can search by .ow .ca or .pu {nm} Antibody Nov 18, 15:24

Sure, but I'd like to have a page I can bookmark as I do with "Opening This Week" diamondman56 Nov 20, 08:28

Also searches don't show movement per day in the results where the Derivatives page does. {nm} diamondman56 Nov 20, 08:29

Wow, trading is FAST, like it has not been in a long time! {nm} edzep - Port Monkey! Nov 16, 12:15

Can JKSIM get a more dignified photo? The man did win an Oscar. {nm} ~JPV~ Nov 15, 09:15

None of my trades are going through this morning.. Tried 15 trades since 4:15am {nm} Dorfman Nov 15, 04:27

Same with me Dorf- trades are not going through and site is very VERY slow {nm} EarthMotherYTD2015 Nov 15, 04:43

One of my trades went through at 4.48- maybe I was just lucky! {nm} EarthMotherYTD2015 Nov 15, 04:51

My trades went through much earlier on, but not anymore when I last tried which was about 5 minutes ago. {nm} adele88 Nov 15, 04:51

Just checked & saw that the trade showed up in my Trade History about 10 minutes after I made it, so maybe something is malfunctioning? {nm} adele88 Nov 15, 04:58

Trades are not being Processed. {nm} RotoHockey2013MainPort Nov 15, 04:52

Yep it was just a fluke that one of my trades went through- it's back to being broken again. Might as well head off to bed. {nm} EarthMotherYTD2015 Nov 15, 04:57

Mine that I made a half hour before all went through at 4:48 {nm} Dorfman Nov 15, 09:40

(QWALL) Quvenzhane Wallis' picture is a placeholder {nm} RamsFan2004 Nov 14, 17:37

HSX Went DOWN About 30 Minutes After RESET & Was DOWN For About 18 Minutes. RotoHockey2013MainPort Nov 14, 01:00

Number of Average Daily Visitors (Traders + Non-Traders) to HSX continues to Plunge - now DOWN to 1,638. RotoHockey2013MainPort Nov 14, 01:03

Anyone else using chrome having this issue? When mousing over Stock ticker, no phase/release date pops up? -nm loner Nov 11, 12:39

hmm...works on my Chrome {nm} tealfan Nov 12, 01:26

54.0.2840.99 m (64-bit) {nm} tealfan Nov 12, 14:35

It doesn't work on Chrome for me either. Version 54.0.2840.99 {nm} Initech Nov 12, 08:58

Interesting. I'll check my browser settings. Thanks for the version #. {nm} Initech Nov 14, 06:50

Was just checking here for same issue. Doesn't work on Chrome for me at home or work. {nm} starr8731 Nov 14, 12:09

Is there a chance we can get a page just with the OW, Call and Put derivatives? diamondman56 Nov 10, 18:15

I assume you mean under the "On The Exchange" menu. Good idea. {nm} ndmaster Nov 11, 06:32

American Pastoral (AMPST) still says wide 10/28, but it's still only 70 theaters {nm} JDolphin Nov 09, 17:14

Why is the time wrong on page? Still on D.S.T. {nm} EstherBlodgett Nov 09, 11:21

Fixed, thanks. {nm} Antibody Nov 10, 11:22