Feedback & Support

I just wanted to say its been so friendly around here on the hsx boards the past few weeks, appreciate how civil everyone has been {nm} Moviesnob Jan 30, 14:37

👍 *knocks on wood* {nm} tealfan Jan 31, 11:32

I hardly recognize the place! ;) {nm} DTravel Jan 31, 12:01

💯 We apparently lack an instigator...it's been a nice reprieve. {nm} Rocket Jan 31, 13:06

You seem to be overlooking the delivery of medical school cadavers to the alumni dinner . . . {nm} SenJohnBlutarsky Feb 03, 12:09

Problems accessing the site gordon06 Jan 27, 06:24

I haven't gotten it recently but when I have I suspect it is because of high traffic on the site. {nm} DTravel Jan 27, 15:34

the most common reasons are... jeffbacon Jan 28, 09:21

Not too long back I was getting hammered by these errors. I'm in the US, was trying to access stock pages and it was happening too often DTravel Jan 28, 11:17

Delta House thanks Jeff Bacon and Antibody for the skill, effort, and dedication that make HSX possible {nm} SenJohnBlutarsky Jan 30, 11:44

AwardOptions...Sterling K. Brown is missing from Best Supporting Actor? {nm} tealfan Jan 24, 09:36

ACT now, thx. {nm} Antibody Jan 24, 09:37

AwardOption Link HighLightDark Jan 22, 22:41

Nevermind, it was my phone screen LOL {nm} HighLightDark Jan 23, 00:48

League tables have likely not been updating for at least 2 days Tallwonder Jan 18, 00:26

Yeah, it's been almost a week. It's still frozen. Hope this gets corrected soon. {nm} remo_934 Jan 21, 22:52

a fix was deployed for tonight, but I will wait until I see all the overnight jobs run to determine if it is 100% fixed {nm} jeffbacon Jan 23, 19:31

Doesn't look like its has been fixed, at least for the little league I run. {nm} DTravel Jan 24, 17:49

Looks like the problem is fixed. {nm} remo_934 Jan 27, 10:18

Looks like the league "Yest Gain" was for the last week plus, presumably since they last updated. Have to wait another reset to see. {nm} DTravel Jan 27, 12:33

Seems to be updating properly now. {nm} DTravel Jan 28, 11:15

LGBTQ Fund needs stock/bonds attached to start moving {nm} Tallwonder Jan 17, 08:48

Member/Portfolio Ranking Bug - Fixed 2024-01-17 - details in message... jeffbacon Jan 17, 04:55

Thanks for the update! I'm curious what's different about the algorithms. {nm} WillM Jan 17, 07:46

So, do the dormant ports still exist? StarBonds Jan 17, 10:23

No profiles/portfolios were deleted or changed - only the qualifications for being ranked and appearing on the leaderboard {nm} jeffbacon Jan 18, 07:58

Good info! Thank you for the update... {nm} It's Evolution, Baby! Jan 18, 10:47

The important point is thank you Jeff Bacon for your time, effort, skill, and creativity, which are essential to operation of HSX! SenJohnBlutarsky Jan 18, 12:54

Just curious how often you will run this process. Continually or Annually? Will you post when it happens? Thanks! {nm} jellis Jan 20, 10:30

Updating the ranking lists is done each day at reset (Midnight Pacific time). {nm} DTravel Jan 20, 10:46

Did this affect percentile? Mine seems to have dropped considerably. {nm} eternal warrior Feb 04, 11:13

Yes it affected percentile. With many thousands fewer ports in the list, 1% is a similarly smaller number of ports. {nm} DTravel Feb 04, 12:01

Are the new rankings official? Am I really at 402 (was 501 before the diferences started showing up)? Do we have an official statement? {nm} cmbastos Jan 17, 04:17

I wonder about the Percentile. Guillo Jan 17, 07:07

Same. I finally cracked 98 and now at 85? {nm} El_Queso_Blanco Jan 17, 10:57

I was at 98.9% working hard for the 99% and I am suddenly 91.6 {nm} Calgaryborn Jan 17, 12:57

I suspect that many thousands of old ports are no longer being included in the percentage rank anymore. That will reduce everyone's %rank. DTravel Jan 17, 17:38

You can estimate sometimes.the inactives in a range. Guillo Jan 17, 18:18

Just for comparison I was at #100 and 100%, now I'm at #90 and 99.5%. {nm} DTravel Jan 18, 08:39

Not enjoying this ranking system change... egolub Jan 18, 08:59

I agree. Inactive accounts are still accounts with money and to get past. {nm} booboo Jan 19, 07:15

You will experience more rank changes now because you are more likely ranked near active players. jeffbacon Jan 18, 08:01

Ha! I was 502....now 401...lezgo {nm} It's Evolution, Baby! Jan 18, 10:48

Are Starbonds going to adjust? Please throw the switch. {nm} StarBonds Jan 16, 12:30

Sorry, I live in the north country. Didn't look for a holiday. {nm} StarBonds Jan 16, 13:25

Portfolio page rankings says -unranked- but Community Leaderboard pages seem to be working fine Tallwonder Jan 16, 00:16

I am showing the same problem. I've also noticed prior to this bug, my ranking was correct, net worth was erroneous. {nm} enooke Jan 16, 05:10

Unranked here as well. {nm} bface Jan 16, 07:54

Same here {nm} meklevm Jan 16, 08:17

As of this post my Portfolio and the Leader Boards show the same rank position. {nm} DTravel Jan 16, 12:08

My rank is back but it's way higher (from 1400s to 1000s). Looks like accounts that haven't traded in several years are still unranked. {nm} WillM Jan 16, 12:17

Look directly below at the other two threads and all will be revealed {nm} Noah66 Jan 16, 16:05

Leader boards are static in standing because they are all accounts that are current. {nm} StarBonds Jan 16, 19:21

Anyone else unable to access portfolio page? {nm} terraformingearth Jan 15, 09:00

Member Ranking Bug - Fixed for Monday jeffbacon Jan 14, 08:31

Thx. {nm} RotoHockeyYTD2014 Jan 14, 16:48

My portfolio and profile list me as #99 LTD while the top 100 LTD listing shows me as #90 still. DTravel Jan 15, 10:58

Doesn’t appear corrected, rank in port screen 1601, rank in list is {nm} Workinman Jan 15, 14:31

Is 1170 (sorry was pressed submit early) (nm) Workinman Jan 15, 14:32

Found one more bug ... I re-ran ranking and it seems to match up now (from the ones I spot checked) {nm} jeffbacon Jan 15, 15:26

I am currently "- unranked -" so checking some more spots might be useful. {nm} egolub Jan 15, 16:07

Same here. {nm} DTravel Jan 15, 17:59

Same here as well {nm} meklevm Jan 15, 18:42

I was unranked, but now I have moved up 56687 positions. {nm} StarBonds Jan 16, 19:16

Pages are missing from the leaderboard {nm} StarBond Jan 11, 09:58

Owners are missing from Leaderboard TheDowIsUp Jan 10, 08:13

My portfolio and profile list me as #99 LTD while the top 100 LTD listing shows me as #90. {nm} DTravel Jan 10, 10:34

I'm showing at #501 on the Portfolio page (seems consistent with day-to-day reporting) and #403 at the Lifetime-to-date Leaderboard {nm} cmbastos Jan 10, 10:44

Grory is a she and how I wish she would come back {nm} daveart Jan 10, 10:45

Best trader in HSX history {nm} Moviesnob Jan 10, 11:28

D'oh! I had a feeling I was wrong about that! She was miles ahead of us for SO long.... {nm} TheDowIsUp Jan 10, 13:05

Grory's public profile lists them as #5 LTD {nm} DTravel Jan 10, 10:46

Looks like I moved up over 30 spots, sadly it isn't because I've done well lately, any idea what's up? {nm} albrown Jan 10, 13:46

Hackers thought this was real money and stole like 70 or 80 ports {nm} MattW Jan 11, 12:15

Why do I actually believe this? {nm} Grunt Jan 11, 14:14

We’re playing with Honduran dollars right {nm} MattW Jan 11, 16:21

Maybe they finally deleted some inactives??? {nm} Noah66 Jan 12, 07:32

No, because those ports still exist. If that was the intent, it was poorly executed as shown by the differing ranks active ports have now. {nm} DTravel Jan 12, 11:08

Hey, I was sorta right {nm} Noah66 Jan 14, 06:51

In order to speed up loading on the site, you must now make a trade within the last 5 years in order to appear on the Leaderboard. {nm} Antibody Jan 12, 19:14

Here are the best traders who are left! {nm} Moviesnob Jan 12, 20:11

Okay but intuitively a player's ranking should match between their portfolio and the full listing. DTravel Jan 13, 13:25

UPDATE: There was also a bug affecting ranking on Fri & Sat. This should be fixed when re-ranking happens on Sun night. {nm} jeffbacon Jan 14, 08:33

I show on the cover page that my Lifetime place is 105 but on the Lifetime chart it says I'm in 96th place??? {nm} shelact Jan 13, 07:16

See Above Antibody Post regarding Inactive Traders who have not Traded within the Last Five (5) Years. See Moviesnob Post One (1) Line Above {nm} RotoHockeyYTD2014 Jan 13, 08:08

CNCRG isn't opening on 1/26 according to Crunchyroll. Just FYI {nm} TheWeekendWarrior Dec 31, 17:14

Did they say what Crunchyroll movie is opening on 1/26? {nm} Antibody Jan 02, 21:41

MHAMI is missing from the list of Starbonds adjusting next week (attached to HDYL) {nm} DTravel Dec 27, 12:12

Based on the PCFER delist, should DARON be attached and adjusted? {nm} Abraxas Dec 26, 18:22

NO. Only when it is the ERC Box Office. {nm} RotoHockeyYTD2014 Dec 26, 21:21

TCPRP.OW still trading Abraxas Dec 25, 15:32

Three movies open wide today but none of them or their derivatives are on the Opening This Week page TheWeekendWarrior Dec 25, 05:15

yes I noticed that - thanks for the halt reminder on the movies page {nm} daveart Dec 25, 08:52

I'm a regular Santy Clause :) {nm} TheWeekendWarrior Dec 26, 09:13

An Outstanding SANITY CLAUSE. {nm} RotoHockeyYTD2014 Dec 26, 10:07

How often has it occurred that a movie's HSX-defined opening weekend didn't include its actual first four days of wide release? {nm} ribwoods2 Dec 24, 03:11

Same question for five days. {nm} ribwoods2 Dec 24, 03:13

See (ATMIW.OW) Post on the Playing & Trading Strategy Board. {nm} RotoHockeyYTD2014 Dec 24, 13:21

Thank you -) {nm} ribwoods2 Dec 24, 18:23

Has this ever occurred when the opening day was not a Monday Christmas? {nm} ribwoods2 Dec 26, 00:35

Not Relevant for Monday, December 25, 2023 Wide Release Decision-Making. {nm} RotoHockeyYTD2014 Dec 26, 06:41

I didn't post this question in the Playing &.Trading Strategy forum. That relevance opinion is out of order here. {nm} ribwoods2 Dec 28, 22:52

Not Relevant for a Monday, December 25. If you want to see some Day other than Monday, December 25, you can do the Research. {nm} RotoHockeyYTD2014 Dec 29, 05:26