Feedback & Support

Market Announcement: Trading will be temporarily suspended for a period after 6:30 pm Pacific Time (to undelist FLASH). Antibody Jun 01, 17:41

Thanks for your hard work on this. {nm} Bubba_Fett Jun 02, 11:25

Please Add Broad Green Pictures As An HSX Distributor. Thanks. {nm} RotoHockeyYTD2013MainPort Jun 01, 17:20

LEAGUE PENDING LIST BROKEN. New players can apply but do not show up in the pending list, therefore cannot be accepted. Plse fix ASAP. Thx {nm} Rocket123 aka PVL Admin May 30, 13:43

It's on the list, thanks. {nm} Antibody Jun 01, 10:45

Thank you. Fingers crossed for a speedy recovery and simple fix. Rocket123 aka PVL Admin Jun 01, 14:20

Did i miss something Aloha seems to have halted already {nm} blaze223 May 30, 11:24

Yes, how bizarre is that? {nm} Chateau_du_Mal_Voisin May 30, 11:58

Very esp since SANDR is still active, so it's not like a switch was pulled to halt the openers. {nm} ~JPV~ May 30, 13:14

I waited for a fix but now its all messed up. nikedj1909 May 29, 20:20

as mentioned below, you should email support@hsx.com with the relevant data {nm} JDolphin May 29, 20:47

ty JD {nm} nikedj1909 May 30, 20:56

I just sold JQUES, and myport went down 5,5 mio? what could happen? thanks for reply {nm} sphere May 29, 14:55

did you check your trade history for multiple trades? {nm} JDolphin May 29, 20:47

Ok, I had 500.000 stocks of JQUES in my port, now I understand. Thanks :) {nm} sphere May 30, 03:15

Your account has been credited for the missing shares/cash. {nm} Antibody Jun 01, 10:45

today my main page changed - now shows info about how much things cost - examples given in post, can i remove this? where did it come from?> Bored76er May 29, 14:34

nm, seems I added an extension and on every site where money is shown as $XX.TT I get "[≈average cost of 1937 hotdog and soda {nm} Bored76er May 29, 15:03

What was the resolution to the $2mm we lost on The Flash delist? I sent an email to HSX support but got no reply {nm} tomcat90 May 29, 12:52

Oh, I see some earlier comments about this topic, so I'll just wait. Thanks {nm} tomcat90 May 29, 12:54

What about us who made H$2MM? {nm} ndmaster May 29, 22:38

Multiple covers of PTBR2 yesterday still has my port up ~$10M yesterday - no duplicate securities held{nm} Chateau_du_Mal_Voisin May 28, 18:55

Debited, thanks. {nm} Antibody May 29, 11:10

NP - just out of curiosity, will we be made right for FLASH at some point you think? {nm} Chateau_du_Mal_Voisin May 29, 12:01

he mentioned yesterday that they were still hoping to reverse the delist lapuckfan May 29, 12:28

Thank you - I missed that :) {nm} Chateau_du_Mal_Voisin May 29, 12:47

Limit orders not executed NDJD03 May 28, 15:06

"theory" inside egolub May 28, 16:51

sold TKRET and shorted TKRET at the same time however my open orders are still not excecuted Why? {nm} laujer May 28, 14:12

I wonder if traders would only post when they lost H$. I came across a trader who was up 1.24% in one day on 8 Billion port Oleg Max May 28, 13:24

Email Support, thanks. {nm} Antibody May 28, 15:22

Thant was me gordon06 May 28, 18:39

i posted that i was granted 3 100k orders of BMOMS. i mean, i got some profit for it. funnybillypro May 31, 08:31

Do we email or just post here the glitches still appearing in our port? I have JGREE 20000 short twice, no FLASH back yet, and rmg427 May 28, 12:10

Email Support would be preferable. {nm} Antibody May 28, 12:33

Why are the starbonds that were halted late last night moving now? Gary Cribbs May 28, 11:56

See below on this board (link inside) ty97 May 28, 15:43

Multiple Orders went through. I'll put them in the IM -- Sorry about this big headache D.Mac. skamanfu May 28, 11:52

10M just disappeared into thin air. Guess it will be temporary but thought I should report it. {nm} Canis May 28, 11:06

And a few transactions were processed twice, as successful {nm} Canis May 28, 11:09

Is somebody doing to adjust this back???????? {nm} talbanese May 28, 11:09

You have been credited for the duplicate trades. Antibody May 28, 11:30

Thx {nm} Canis May 28, 11:34

I was charged for three 100k [direction] of BMOMS. I'm fine with 3x profit but...i wanna play fair. {nm} funnybillypro May 28, 11:48

You'll lose the cash when you reverse the transaction, so we'll credit your account then. {nm} Antibody May 28, 12:00

there should be insurance against these type events. {nm} jjbst68 May 28, 11:34

Got charged with simultaneous three times 99,999 buy at 3.62 on GRNRM at 10:39 today. wilypueo May 28, 10:57

Same here with SANDR and SCOPR {nm} Canis May 28, 11:11

You have been credited for the extaneous trades. {nm} Antibody May 28, 11:32

Mahalo! {nm} wilypueo May 28, 11:33

SLJAC listed 3 times in Star Bonds - I don't think teh site is working.... {nm} talbanese May 28, 10:41

3x the profits, 3 x the commission {nm} talbanese May 28, 10:59

Wonderful - Just dropped 3.5 Million dollars in 10 minutes.......WTF!!! {nm} talbanese May 28, 11:02

Your account has been credited for the missing shares/cash. {nm} Antibody May 28, 11:22

Thank You!! {nm} talbanese May 28, 11:27

How did he drop almost 50 points? Gary Cribbs May 28, 12:05

TKRET is also down over 40 points. Gary Cribbs May 28, 12:06

Can't sell my shares {nm} MsCrankyPants May 28, 10:32

So...what's gonna happen with FLASH? CSBD May 28, 10:06

This is what I'd like to know {nm} NineTailFox May 28, 10:17

Still hoping to reverse the delist. {nm} Antibody May 28, 11:43

Thanks {nm} remrej May 28, 13:57