Feedback & Support

Multiple Orders went through. I'll put them in the IM -- Sorry about this big headache D.Mac. skamanfu May 28, 11:52

10M just disappeared into thin air. Guess it will be temporary but thought I should report it. {nm} Canis May 28, 11:06

And a few transactions were processed twice, as successful {nm} Canis May 28, 11:09

Is somebody doing to adjust this back???????? {nm} talbanese May 28, 11:09

You have been credited for the duplicate trades. Antibody May 28, 11:30

Thx {nm} Canis May 28, 11:34

I was charged for three 100k [direction] of BMOMS. I'm fine with 3x profit but...i wanna play fair. {nm} funnybillypro May 28, 11:48

You'll lose the cash when you reverse the transaction, so we'll credit your account then. {nm} Antibody May 28, 12:00

there should be insurance against these type events. {nm} jjbst68 May 28, 11:34

Got charged with simultaneous three times 99,999 buy at 3.62 on GRNRM at 10:39 today. wilypueo May 28, 10:57

Same here with SANDR and SCOPR {nm} Canis May 28, 11:11

You have been credited for the extaneous trades. {nm} Antibody May 28, 11:32

Mahalo! {nm} wilypueo May 28, 11:33

SLJAC listed 3 times in Star Bonds - I don't think teh site is working.... {nm} talbanese May 28, 10:41

3x the profits, 3 x the commission {nm} talbanese May 28, 10:59

Wonderful - Just dropped 3.5 Million dollars in 10 minutes.......WTF!!! {nm} talbanese May 28, 11:02

Your account has been credited for the missing shares/cash. {nm} Antibody May 28, 11:22

Thank You!! {nm} talbanese May 28, 11:27

How did he drop almost 50 points? Gary Cribbs May 28, 12:05

TKRET is also down over 40 points. Gary Cribbs May 28, 12:06

Can't sell my shares {nm} MsCrankyPants May 28, 10:32

So...what's gonna happen with FLASH? CSBD May 28, 10:06

This is what I'd like to know {nm} NineTailFox May 28, 10:17

Still hoping to reverse the delist. {nm} Antibody May 28, 11:43

Thanks {nm} remrej May 28, 13:57

Sbs TKRET (-38.07), SLJAC (-42.04), and MRUFF (-20.79) need looked at when appropriate. Messed up they are. {nm} hawkfanatic2 May 28, 09:46

Not Happy {nm} talbanese May 28, 09:55

** This post has been removed by the forum moderator! ** billwoody May 28, 09:02

** This post has been removed by the forum moderator! ** venividivici May 28, 09:24

looks like all the trades placed yesterday went through today when the halt was off, so they affected the price {nm} lapuckfan May 28, 09:27

They were supposed to be frozen, but the tech team's priority was getting trading back up asap. Sorry. {nm} Antibody May 28, 09:55

Three operations of 10,000 SANDR at 99.72 have been treated eleven times. Result 30,000 with an av price of 365 and about 8,000,000 loss. Angelote May 28, 07:30

Can this be fixed? {nm} Angelote May 28, 07:31

Your account has been credited for the missing shares/cash. {nm} Antibody May 28, 11:01

Thanks, Antibody {nm} Angelote May 29, 03:34

***Public Service Announcement - Post Reset 20150528: All Trading Still Halted*** Sideshow13 May 28, 01:01

Good morning everyone - AVSMario May 28, 06:02

They could have shut down the msg boards too if they wanted Bleachigo May 28, 06:55

Can you hold the bonds at these prices for an extra day so we can adjust our holdings? {nm} booboo May 27, 21:26

Good idea {nm} hefevista May 27, 22:39

Going to bed was going to post this also. {nm} JDolphin May 27, 23:26

best thing is to start where we left off... so SB for AVENGER get adjusted and people can manage portfolio accordingly. {nm} netmare May 27, 23:41

Trading advice....for SB adjusts you can set advanced trades that will kick in when unhalted.... Buy StarBonds Fund May 28, 05:31

Sounds like something I'd like to know more about. nikedj1909 May 28, 07:55

Rats! Wish I'd read this yesterday. Lost 2 million, this morning. {nm} shinglerred May 28, 08:57

The star bond adjusts were not handled well at all. {nm} Fitch3k May 28, 09:03

I give up. Took forever to open my port and now trading on all securities is halted. The good thing is, this hasn't happened for a long grammar May 27, 20:42

fyi presently I can get to stock pages but everything is halted {nm} daveart May 27, 20:34

so no one is missing anything - go to bed ! {nm} daveart May 27, 20:35

Advice: Announce when the market will resume trading; give a date/time and be ready then. Talbain May 27, 15:12

Second this. {nm} Fitch3k May 27, 16:35

Thanks but this may not be possible. We may not know things are working until trading resumes. Sorry all. {nm} Antibody May 27, 16:45

can't know it's safe to drive the car until...you drive it :) {nm} tealfan May 27, 17:18

Can't Know it's Safe to Pull your Goaltender for an Extra Attacker until ..... you Pull your Goaltender. {nm} RotoHockeyYTD2013MainPort May 27, 19:09

ok {nm} gamescheap1st May 27, 17:42

Cut them some slack, there is no magic fix for database issues. I sympathize and understand the agony of recovery and repair. {nm} Initech May 27, 18:40

Good gawd I'm with you. We understand the enormity of this issue, and that it's top priority for you Chateau_du_Mal_Voisin May 27, 21:29

Read the posts below. Awards Fund May 27, 14:56

...If you want to know about why Flash movie delisted or why we are halted now. Awards Fund May 27, 15:06

Personally, I say just re-ipo it and let me pay the 23K commission to get going again, vs trying to reset everything. Awards Fund May 27, 15:08

Does the site shut down like this on occasion? PhoneHome May 27, 14:45

Definitely not a frequent occurrence. I only remember one other time in my nearly 6 years that trading was broken for a prolonged period {nm} lapuckfan May 27, 15:08

Back in the day (as in, late 1990's), it happened fairly frequently {nm} JohnTEQP May 27, 22:37

But the site has been running very smoothly for years. JohnTEQP May 27, 22:38

Flash movie delisted Frank_Black May 27, 13:57

It was delisted by mistake, someone missed the T doing the tv series {nm} The_1250_Man May 27, 16:28

When will the listing be corrected? I see no relisting yet on the site. {nm} SavageSage May 29, 07:58

double stock in portfolio {nm} Hank865 May 27, 11:11

Any updates? {nm} MsCrankyPants May 27, 11:04

on the very top of every page: ANNOUNCEMENT: We are working to bring the exchange back up for trading. Thanks for your patience. :) {nm} Oleg Max May 27, 11:05

just saw that right after I posted my question! MsCrankyPants May 27, 12:07

Consider making such announcement lines have a white background, so as to draw attention. Red-on-black isn't easy for some to read. (nm) Patient Player May 27, 13:19

its in green {nm} casey May 27, 13:33

I went to the announcement page thinking it would be there. Silly me. {nm} Neilthor May 27, 18:12

Trades are not going thru... {nm} Oleg Max May 27, 04:20

Adding my name to the list, same problem. RollingThunder May 27, 04:35

ditto {nm} EarthMotherYTD2015 May 27, 04:41

same problem {nm} mattep74 May 27, 05:07

Same - I'm going to go ahead and assume it's a site wide problem. {nm} Raven9167 May 27, 05:46

same here {nm} MsCrankyPants May 27, 06:20

Same and looking on the price graph, all trades stopped at 1.40am PST. {nm} ~JPV~ May 27, 06:32

I think they're still trying to fix FLASH, for those of us who took a $1.8M+ bath on the delist yesterday {nm} Chateau_du_Mal_Voisin May 27, 06:42

Seems like there were also many double delists. It was a clusterfark last night. They should have closed the market completely to fix {nm} remrej May 27, 07:06

Trades broken. DouglasPennington May 27, 09:28

same here {nm} Goremaster May 27, 09:04

ditto, as well {nm} wilypueo May 27, 10:07

Lost my low price for JURA cause of this :-(. PLease fix it.$ {nm} EuroFund May 27, 13:09

Lost my low price for JURA cause of this :-(. PLease fix it. {nm} EuroFund May 27, 13:09