Feedback & Support

Ok - The ChifferBrane Official Seal of Approval ChifferBrane Sep 15, 06:24

Thank you {nm} HSXToby Sep 15, 15:28

I had a limit order for [whoca] and it hasn't gone away since the call delisted. Normal? Not normal? {nm} cabri Sep 14, 22:41

Thanks, we'll look into it {nm} HSXToby Sep 15, 10:11

Thank you for everything you have done An Old Actor Sep 14, 20:12

I'm glad! {nm} HSXToby Sep 15, 15:28

Volume Gedes Sep 14, 15:35

...Similar question on the Players Board...you might check my answer there, too. {nm} Flash Sep 14, 19:29

Unless Gedes Sep 23, 15:05

[RAGE] MovieStock page shows it as opening 9/21/09. On a Monday? Is this right? KaiGee Sep 14, 14:22

See the related post. It's not on Opening This Week because it's next week. Antibody Sep 14, 15:07

It's been a slow weekend - in port loads. Since column change, my port takes about 8 seconds longer to load - when you'd gotten it down to edzep Sep 13, 22:34

I don't have that problem, and I don't see too many others saying it's their ports a long time to load...30 sec. is quite awhile Flash Sep 14, 08:10

Assuming that most of us are on broadband, the load times may indeed be longer, but the difference is negligible. With slower service, Perfection Sep 14, 12:41

I have the same problem on my bigger port. Approx 20 seconds to load. Why not let HSX respond and figure out a solution? firefox Sep 14, 15:36

Give us some hard #s for comparison. Big port = how many stocks/bonds/derivitaves? Mine inside. remrej Sep 14, 18:53

I've got 1700 securities, give or take a handful for new IPO's and delists. My own observations/timings are over many months with same edzep Sep 14, 19:19

I have 38,450,000 Shares over about 800 securities and it takes about 20 seconds to load. I'm not making it up. I have fast internet. It is firefox Sep 14, 19:51

HSX can respond to 'any' post..I was merely stating I didn't have that issue...& haven't seen many posts complaining about it, that's all. {nm} Flash Sep 14, 19:15

The Columns appear different in IE and Firefox eyescovered Sep 13, 16:43

I noticed that, too. Should be an easy fix for them. {nm} firefox Sep 13, 17:34

hopefully. it's only a cosmetic thing really, but it's nice to have those definite seperators. {nm} eyescovered Sep 15, 07:21

Wrong, Right and Earning your pay ipottinger Sep 14, 11:05

While you are tweaking column sizes, could you look at the trade history page? The time causes the Date line StarBondFund Sep 13, 06:03

Suggestion: Can you get rid of the up and down arrows for the Net Gain column? It'll be less cluttered... eyescovered Sep 12, 16:14

(other than that - love the reordered columns!!) {nm} eyescovered Sep 12, 16:15

the arrow helps those of us who are color blind. {nm} HuskyMiller Sep 12, 16:33

I think we should keep the up and down arrows i l.ove the arrows {nm} Smallville944 Sep 13, 14:16

until HSX chimes in, my guesstimate based on the first post on the Movies board...june 25 (link) tealfan Sep 11, 14:47

oops...this was a reply to Husky below {nm} tealfan Sep 11, 15:16

Thanks. {nm} HuskyMiller Sep 11, 15:35

First post on announcements is June 24 {nm} RogerMore Sep 12, 06:09

FMI (For My Information), Exactly what date did we all switch over to this latest version of HSX? {nm} HuskyMiller Sep 11, 13:32

It's probably been about 6 weeks or so...the exact date...I don't know. {nm} Flash Sep 13, 07:05

June 25ish, IIRC {nm} remrej Sep 13, 17:27

What does the percentile mean? {nm} laujer Sep 11, 13:17

it means you are better than that percentage of hsx players. mine is 97.8, so thats saying my port is in the top 2.2% of all ports {nm} boondock islander Sep 11, 13:24

Of course there is the round off error to create the impossible 100th percentile, which the very large ports are in.... StarBondFund Sep 12, 12:12

are the latest site changes causing slow service today? TrippScar Sep 11, 09:28

Normal speed for me, then again it's always fast, not like it's bandwidth intensive anyway. I, for one, appreciate the tweaking. {nm} Perfection Sep 11, 13:29

The 'Value' column for the Portfolio doesn't show negative values KaiGee Sep 11, 09:12

The % column needs one more character in width....over -10.00 pct takes two lines... do we really need the ( ) and the % sign? {nm} StarBondFund Sep 11, 09:20

....Shares and Held do not need to be so wide, do they? Short and Long , 50,000 are as wide as the data ever gets in these columns, {nm} StarBondFund Sep 11, 09:23

Thanks for fixing that.....(Held is narrower) {nm} StarBondFund Sep 11, 17:54

Wow ! Changes. Nice Guillo Sep 10, 21:44

Port layout does show improvement. So far, page loads are up; where it had taken 24 or 25 sec. it's now 30 min., on up to way more. {nm} edzep Sep 10, 22:34

My kudos to the techs, but the dropdown trader box is still not "sticky" enough {nm} Chefbobcat Sep 11, 03:18

Patience, please HSXToby Sep 11, 09:55

thanks for the change of heart about the port columns...this is better {nm} The Claw Sep 11, 04:10

love the layout changes! thanks! {nm} ndmaster Sep 11, 08:05

just noticed the % sortable, too. thanks! {nm} ndmaster Sep 11, 08:06

Oh, yeah... nice find. Is your port taking significantly longer to load, though, as mine is? {nm} edzep Sep 11, 08:27

no, just as fast {nm} ndmaster Sep 11, 12:58

Hmm, could be a huge port thing -- when you get into the half-minute range, difference is more noticable. {nm} edzep Sep 11, 14:57

My Portfolio Title Bar, please only scroll the content leave the Title Bar stationary {nm} foxsweets Sep 10, 20:36

Although many were skeptical, i think you did a fine job with the new version Apokalips Sep 10, 11:03

Thank you {nm} HSXToby Sep 10, 13:02

...and you guys have tweaked our port pages...thank you for those...I won't go into details, since you know'em...but thank you & the crew. {nm} Flash Sep 10, 20:29

site really has come a long way since the switch :) Hopefully there will be a big advertising push for new players eventually boondock islander Sep 10, 15:59

I push for new players everyday, if HSX needs something from Great Plains let me know! {nm} damenchipguy Sep 11, 08:51

Are these realtime transactions I'm looking at on the scrolling ticker. If not, how delayed are they? HuskyMiller Sep 10, 07:05

They are delayed 15 minutes...the ticker is more for 'show' than it is to help with trading...plus Flash Sep 10, 07:34

That's what I was afraid of. (That the ticker was for show.) No wonder people hate it so much. {nm} HuskyMiller Sep 10, 08:29

If you don't like it, you can turn it off HSXToby Sep 10, 09:46

Actually I don't mind it at all. But it just dawned on me today that it might not be realtime info so I asked. Frankly.... HuskyMiller Sep 10, 10:12

Yes..and thank you for giving us that option (as before)...the more options..the better...and while I have you... Flash Sep 10, 20:33

To all the HSX staff, you've done an excellent job with the new site. Kudos, a job well done. Hooray360 Sep 10, 06:08

Thank you {nm} HSXToby Sep 10, 13:01

the ALPHA sort sticks - woo hoo! - this site is almost usable again - I think my 2 biggest grips that are left are trade history past 30 JDolphin Sep 10, 00:37

You can search Trade History by Ticker Symbol. Otherwise, loading it all takes too long and too much resources. {nm} Antibody Sep 10, 11:32

Really? That's awesome!! How do you do that? I see the "View all trades by security: " box on the Trade History page, but by then the whole firefox Sep 10, 14:03

Type in the Ticker Symbol in the box and press GO. {nm} Antibody Sep 10, 14:22

Oh. I thought you meant I could see my history for a specific stock without waiting for the page to load. But to do it, I have to wait for firefox Sep 10, 18:34

You will soon be able to sort by the % changes as well. {nm} Antibody Sep 10, 16:43

Antibody will we able to see profit in $ too i think that would be cool {nm} Smallville944 Sep 10, 17:04