Feedback & Support

Error in my Trade History JDolphin Jan 09, 21:44

Please write to support@hsx.com and send along the screenshots HSXToby Jan 11, 10:10

I am missing the stock purchase total on the purchase screen! daska Jan 09, 06:56

There is always the history screen. I do not think the old system told you the total either, only the intermediary mrbinns Jan 09, 07:31

there's something that tells you how much you paid for a stock? {nm} Smallville944 Jan 09, 19:21

Yes, you can look up all your transactions for a particular stock on the Trade History page eyescovered Jan 11, 11:31

yes but it o nly tells you each time yoy purchase not if you buy more shares in the stock it doesn't really help in that area {nm} Smallville944 Jan 11, 16:20

You mean this? (look inside) If you go to account settings, uncheck the box that says auto trade confirmation islander Jan 09, 20:02

Accessing HSX with mobile browsers, ie iPhone Antibody Jan 08, 17:04

can the trader watchlist and leagues maybe be added also can we ort the stocks into categories like on the actual site oF MS, SB, MF.. Smallville944 Jan 08, 19:56

Can i suggest....(as you are looking for feedback).... nazwar Jan 09, 04:49

The Cash total on the Portfolio page is incorrect. {nm} LonePirate Jan 09, 13:38

Weird. On some pages, the green nav bar is at the bottom of the screen... eyescovered Jan 11, 06:08

Cash has been fixed and Portfolio can be divided by security type. {nm} Antibody Jan 14, 17:26

Just a thought....on the .CX detail page there is a link back to the underlying stock. How about a reverse link from the MovieStock detail mrbinns Jan 08, 13:53

We will definitely consider this HSXToby Jan 08, 16:58

When you do, there are other categories to link...like Openers. Weekend, Holiday, Blockbuster, Nominoptions and Oscar Warrants mrbinns Jan 09, 11:08

Has the HSX year officially moved from Jan 15 to Jan 1? If yes, are the May 15 and Sept 15 season starts affected? {nm} BC Jan 07, 07:23

no, STD numbers have not reset yet {nm} ndmaster Jan 07, 08:08

But the YTD was apparently changed to January 1st without notice. {nm} MojaveMeg Jan 07, 08:45

No, it was a technical glitch. We plan to reset YTD on January 15 again with the STD. {nm} Antibody Jan 07, 11:05

well can it maybe remain the same for this year only just becuase it was laready reset it's going to really confuse me {nm} Smallville944 Jan 07, 13:19

can you please bring back the HSX Prediction on the right side in the corner of the side it helps me play openers {nm} Smallville944 Jan 06, 19:25

League join / quit dates messed up. Member joined today (not sure which), and their join date is something-2009. And... edzep Jan 06, 12:45

the official theater counts not been posted to the announcment boards lately? is it because of holidays or am i just missing it? islander Jan 06, 08:59

We actually have not received the Theater Counts for the past couple of weeks from ERC. {nm} Antibody Jan 06, 16:28

why not use BOM as a source then? {nm} Smallville944 Jan 06, 19:24

We wouldn't feel right copy-n-pasting BOM's entire Theater Counts list without having paid for it. {nm} Antibody Jan 07, 11:02

CRZOS opens "limited" this Friday. Detail page says "Wrap" and n/a for wide/limited {nm} StarBondFund Jan 06, 07:04

Is there any way to see the total volume a stock is trading for the day? {nm} tonyj1 Jan 06, 00:53

what is Volumer {nm} Smallville944 Jan 06, 20:11

I wrote volume. What do you see? {nm} tonyj1 Jan 06, 21:43

Quitting Leagues Rocket123 Jan 05, 12:43

...and League Admins should have a way to clean up their Pending / Inactive lists. {nm} edzep Jan 05, 16:53

Yes, please! {nm} eyescovered Jan 06, 05:58

Should be a seperate watch list Lib84 Jan 05, 12:11

A whole lot of 1's is not hard, especially if you sort by shares held. It took me years to get the technique down, StarBondFund Jan 06, 07:22

MY LIMIT ORDER TO SS SLABE AT 170.54 NOT FILLED WHILE LIMIT ORDER SAYS FILLED? {nm} laujer Jan 05, 11:06

Got it figured out now? {nm} HSXToby Jan 05, 11:45

Yes Thanks {nm} laujer Jan 05, 20:49

Gross overwrite issue on [CHNGL] {nm} lapuckfan Jan 04, 11:33

I may have missed this - but my NetWorth History Graph only goes to the end of November... {nm} ChifferBrane Jan 04, 08:11

Really? When I log into your account I see it all the way through 1/3/2010 HSXToby Jan 04, 09:57

Well..I had even refreshed.... ChifferBrane Jan 04, 11:51

Thank you for quick email... ChifferBrane Jan 04, 12:23

I have this same problem on old versions of IE {nm} RogerMore Jan 05, 06:38

Yes, this is a feature that isn't supported in IE6. Works fine in later versions and most other browswers {nm} HSXToby Jan 05, 09:56

Yup - went home and everything worked as advertised on FireFox...Thanks again for your followup {nm} ChifferBrane Jan 06, 06:16

GEMAN is still inactive. {nm} eyescovered Jan 03, 07:00

Still, at 10:30 ET. {nm} Buckee Jan 03, 07:35

Fixed, as of now. {nm} eyescovered Jan 03, 09:51

IPO Date is 1999 on Gemini Man DrShock Jan 03, 09:59

There was a movie long ago with the same name and Mel Gibson attached, if I remember correctly. {nm} firefox Jan 03, 12:06

Yes, and it is Re-IPO'd now. {nm} eyescovered Jan 03, 13:05

You might not want to include movies still in theatres in the Box Office Battle secretstalker Jan 03, 06:39

They've been using the last weekend's numbers for the answers. {nm} JDolphin Jan 03, 15:54

This is a good idea, we'll look into it {nm} HSXToby Jan 04, 13:33

Issue resorting MovieStocks ... 15-May-2007 Jan 02, 18:42

I just tried it and it works fine for me. I'd say you have a corrupt page or cookie. Clear your browser cache, closer your browser and try JDolphin Jan 02, 19:27

Thanks. I've tried that, but no luck so far -- it shall remain a mystery! {nm} 15-May-2007 Jan 03, 20:00

I hate mysteries! Please write to support@hsx.com and we'll see what we can figure out HSXToby Jan 04, 13:36

Why has the lag time for trades so much higher in the new site? Getting chucked has always been a reality but now it seems to be exagerated. {nm} Rigit Jan 02, 11:08

They seems to have changed the "slow volatility period" secretstalker Jan 02, 12:36

And to explain what I mean by above... secretstalker Jan 02, 12:37

I thought delayed trading was now 24/7. grory Jan 02, 13:46

Yes, I noticed that all trades got slower about 2 weeks ago. Well, not sure if it's the actual trade, or just display of the confirmation. {nm} edzep Jan 02, 22:51

I just notice that it takes more time for a trade to show up on the stock's page (Whether you're holding long/short) secretstalker Jan 03, 06:40

DH early weekend numbers. SHOLM takes a hit. AVATR still amazing. tonyj1 Jan 01, 23:55

sorry posted wrong board. {nm} tonyj1 Jan 01, 23:55