Feedback & Support

Is it possible to search by phase for stocks? Not in your port but for a list of all the concept stocks on the exchnage? {nm} adidas1379 Jul 12, 05:57

This can be done by hovering over the Moves & Stars tab and clicking 'Search HSX' Random Enigma Jul 12, 10:41

Thank you, Support! My account is now ok. Unless I somehow made 13m...naaaah...I am not Karspov or Fembot. Thank you again. Great response Catzany Jul 11, 17:45

Well that's not fair! I didn't get my profit back!! {nm} grammar Jul 11, 18:59

I didn't get mine either. {nm} MYSTI HSX Jul 11, 19:09

Me neither. {nm} Mckenna Jul 12, 02:28

stuttered page loads ~2mins. all pages i'm loading freeze for ~20secs like there's a full site lock. {nm} DragonWick99 Jul 11, 15:47

same here. seems like it doesn't matter if it's one tab or ten... eyescovered Jul 11, 16:30

How can I sort my portfolio by the size of the gain or loss? Broiler Jul 11, 13:17

Click the header at the top of any column and it will sort by that column. If you click again, it will sort the opposite way. ( MYSTI HSX Jul 11, 15:34

That's what I have tried to do but all it does is lock up Firefox forcing me to close the web page. {nm} Broiler Jul 12, 07:49

How do I permanently eliminate that stupid news/quote ticker at the bottom of the screen? Broiler Jul 11, 13:16

Look for the hide button on the left (bottom) {nm} grammar Jul 11, 15:29

yea, that just hides it, though. i wish we could disable it alltogether. {nm} eyescovered Jul 11, 16:30

Me too. {nm} MYSTI HSX Jul 11, 19:10

Disabling it altogether is the goal. It is annoying feature that doesn't provide any value. {nm} Broiler Jul 12, 07:48

Hi...I could use some support right now. I lost over H$11,000,000.00 because somehow a double trade went thru. Sent ya'll an email. I hope Catzany Jul 11, 11:09

Cat did BATM3 have anything to do with it?? I'm down H$5,302,703.50 because I held it short on 2 lines (and it went down 1.26). {nm} grammar Jul 11, 14:43

Did FFUR5 have anything to do with it? I had it double and lost a bundle. {nm} MYSTI HSX Jul 11, 15:31

I had this problem, but it looks fixed now. if the staff fixed this, Thanks a bunch! {nm} islander Jul 11, 16:46

Just lost almost H$4m covering 2 shorts on HNOV2. Help! Mckenna Jul 11, 17:53

I had a couple double trades go through Saturday. murph25 Jul 12, 10:04

I know I am slow because I'm old,,,,What's your excuse? {nm} Baddaddy Jul 11, 10:45

It's too young? {nm} grammar Jul 11, 12:43

Seriously HSX IS BROKE!!!!!!! Check inside for port with duplicate stock holdings plus other comments grammar Jul 11, 10:45

Sending an email. 220K in cash and I've made 5 trades which were confirmed but never showed up in my port. 220K still shows as cash. {nm} grammar Jul 11, 11:12

How is it that trades can be confirmed then when we check in history there is not enough cash?? {nm} grammar Jul 11, 12:42

Does anyone have the link for logging directly into your portfolio for the new HSX? thx {nm} adidas1379 Jul 11, 05:14

Doubt it. The powers that be felt everyone should first go through their home page that is all flash and no substance. Broiler Jul 11, 07:33

here eyescovered Jul 11, 08:02

Try this: http://www.hsx.com/login/?username=XXX&password=XXX. {nm} babytxrd Jul 11, 12:21

Some definite improvements were seen today. Thanks HSXTeam for your hard work (and your open minds and ears!)! {nm} sloopsjohng Jul 10, 23:18

ooh...change in rank was added...thanks! {nm} tealfan Jul 10, 21:34

woot, thanks! {nm} eyescovered Jul 11, 08:33

Hey-I'm now seeing a Release Date when I hover -- Thank You!!! {nm} reddogs Jul 10, 20:27

A PROBLEM WITH MY PORTFOLIO REGARDING NEW TRANSACTIONS MrEM Jul 10, 16:54

Short Max and Cover All has been added to the Quick Trader pulldown when you're holding that security, so now it's always there. {nm} Antibody Jul 10, 14:24

Short Max is always there, Cover All if you're holding a position in that security. {nm} Antibody Jul 10, 14:26

awesome! thanks. any plans to add the same buying options/features on stock pages? {nm} eyescovered Jul 10, 17:33

to clarify, i know it's in the quicktrader pull down, but it'd be nice if they both matched {nm} eyescovered Jul 10, 17:35

Nice! {nm} The Claw Jul 10, 18:16

"Last Updated" time now on Portfolio page {nm} HSXToby Jul 10, 11:44

This isn't even one i cared about, but thank you on behalf of our friends in far off places {nm} The Claw Jul 10, 13:17

thanks! and a second thanks for adding change in overall rank! {nm} eyescovered Jul 10, 17:12

Expiration Dates added to Limit Orders page HSXToby Jul 10, 11:20

Woot! Thank you for showing us you guys are working on these issues. {nm} The Claw Jul 10, 13:16

i'll second that {nm} eyescovered Jul 10, 17:31

How do I search forums? Also interested in how one would start a fund. nukelaloosh97 Jul 10, 10:08

Click on "Go" in Search which wil take you to a screen where you can check off the box for Show Related Forum posts. Antibody Jul 10, 10:34

However, there's not a way to search forums for posts that are not tagged with a symbol, (and thats a feature that would be much appreciated {nm} islander Jul 10, 10:51

why can't we have a board like every other site on the internet? eyescovered Jul 11, 16:32

Is there any chance of trading speed going back to what it was? Is there any chance of getting a "trading box" on each page as before? Catzan Jul 10, 04:32

I completely agree. It is ridiculously slow. It's supposed to be more FUN this way, though. {nm} verisimilitudinous Jul 10, 05:05

We are working on reducing the page loadtime. it's NOT intentional. {nm} Antibody Jul 10, 10:29

I think there are two distinct items people are complaining about: 1) site loading speed (which you mention); 2) throttled trading times {nm} remrej Jul 10, 13:59

If not for slow pageload time, trades are executed within seconds. {nm} Antibody Jul 10, 17:30

There's a trader box off the nav bar under My Portfolio. We are workinn on making it more "sticky". {nm} Antibody Jul 10, 10:30

I agree on the 'booted out' time. I've lost several messages the same way :(. Now I try to remember ot compose in notepad. {nm} grammar Jul 11, 03:52

HSX server load is 100x higher than it needs to be -- because anyone trading from their port is forced to do a reload after each trade. {nm} EdZep Jul 10, 02:01

Agreed. Trading from portfolio is essentially useless. Much faster to right-click the stock, open the stock page in new tab, trade there {nm} remrej Jul 10, 06:39

Please bring back the clock on the port page and overall rank on the league page. Thanks. P.S. I love the new sight. {nm} icecreamman Jul 09, 21:26

"Last Update" time now in upper right of Portfolio page HSXToby Jul 10, 11:43

Thanks and you all earned it. {nm} icecreamman Jul 12, 15:59