Feedback & Support

Trader Watchlist problem Dracula68 Jul 04, 16:54

Anyway to access the old league? Dracula68 Jul 04, 19:31

how about some love for 'short' traders from the quick trader, I'm annoyed that i have to continually type in Max to cover or short ... zeitgeist Jul 04, 15:15

I don't understand why we need the Quick Trade drop box at all - just put default 'max' in the qty box and then all we have to do is clcik JDolphin Jul 04, 23:39

Because that would actually make sense. {nm} verisimilitudinous Jul 05, 04:57

yeah, auto fill MAX, that's what I miss, omg that would make trading so much easier when cleaning up the port {nm} zeitgeist Jul 05, 11:02

A question to the HSX PTB, are you actually happy with the new site? verisimilitudinous Jul 04, 13:53

They said slowing down trading makes the game more fun. For them, maybe, laughing at us trying to make a trade in less than five minutes. {nm} Hooray360 Jul 04, 14:35

I had so much fun trading today that I actually fell asleep!! Thanks HSX for helping me stay rested!! {nm} verisimilitudinous Jul 04, 15:26

How is it now "slower" {nm} HuskyMiller Jul 04, 16:37

How is it NOT slower? Pages load wayyyyyy slower. Trades are made much much slower. {nm} verisimilitudinous Jul 04, 17:03

Again, we are investigating the slow page loadtime, it's NOT intentional. {nm} Antibody Jul 05, 10:12

*Thanks! * (Can you consider making yours and tobys message a seperate color? help them stand out?) {nm} islander Jul 05, 10:17

Let's give them a break on the speed. These things can be difficult to solve. {nm} The Claw Jul 05, 11:43

Well, it only takes me 5 clicks to re-short a stock so that's not any different. The slow down for the trades... onenil Jul 04, 16:52

Do not like the new site at all. {nm} Weyland-Yutani Jul 04, 21:43

We are aware of the slow page loadtime and working on improving the site performance. Antibody Jul 05, 10:24

HIGHLY recommend you have your web guys run the site through this WebsiteOptimization.com remrej Jul 05, 13:16

Are we commission free? How can you tell commission without the confirmation page? {nm} pmb Jul 04, 13:47

Yes, 24-hr commission free still around. Disable "Auto Trade Confirmation" in your acct settings to see commission charges {nm} remrej Jul 04, 13:52

Search glitch (or just me?): I have to manually erase "Search Keyword(s)" from the Keyword or Symbol search box if I am searching by options islander Jul 04, 12:43

It's a glitch that'll be fixed, thx. {nm} Antibody Jul 05, 10:40

New site still needs a lot of work e_gord Jul 04, 12:39

I agree nishithrn Jul 05, 05:43

Takes SO LONG to load. Parklove Jul 08, 01:07

I think I figured out how to fix the Handle thing... secretstalker2 Jul 04, 11:32

So as a test, I now deleted the "2" to see if that will stick. {nm} secretstalker Jul 04, 11:32

Nope... it immediately reverted back to "secretstalker2"... secretstalker2 Jul 04, 11:33

As another test... changing it again to something else... {nm} secretstalker3 Jul 04, 11:34

And yes... that stuck. {nm} secretstalker3 Jul 04, 11:34

So I'll just post as this for now :) {nm} secretsta1ker Jul 04, 11:34

What about the introduction of a credit line for the players? Guillo Jul 04, 11:10

What's up with the load times? What used to take me 2 hours to do, is now taking all day. I guess it's all good though... dasource Jul 04, 10:37

Still getting logged out draggar Jul 04, 09:10

Were is the $50K section located now? {nm} ctom6 Jul 04, 09:09

With growing ports they should increase to 100,000 shares. {nm} kelloggdj2 Jul 04, 07:36

Trader Watchlist shows negative gain in green and as an upward moving arrow. {nm} One Dutch Man Jul 04, 07:05

How long is a season? Are we seriously talking winter, spring summer, fall? {nm} HuskyMiller Jul 03, 23:18

essentially, they are spring/summer/fall/winter. See Glossary, linked inside remrej Jul 04, 07:18

I thought "Trader Watchlist" meant I'd finally have a way to track a list of securities I want to keep an eye on. HuskyMiller Jul 03, 23:15

That is called 'Radar', which is where you only have 1 share of a security in your port totempole99 Jul 04, 05:34

"GO" Search on the drop down bar recognizes trailing blanks HansRott Jul 03, 22:57

I've been here over 2 years and had no clue you could make 50k a day "free money". WTF? HuskyMiller Jul 03, 22:40

I guess I'm sayin' HSX doesn't do a great job of clearly promoting key features or making them easy to find. {nm} HuskyMiller Jul 03, 23:03

It's not everyday you get 50k, more like 2-3 times a week and to me, HSX has promoted it pretty good, I read about several places {nm} superanne Jul 04, 02:25

There was that little button in the classic version that said "need money?" but now no :^( {nm} daren Jul 05, 06:30

8 separate requests here for the return of the 30-60-90 charts and not one response from HSX. Please Respond HuskyMiller Jul 03, 22:33

Yes. Please bring the back...expanded to annual and lifetime, if possible. Fenarfin Jul 04, 08:21

Yeah, why is HSX so stingy with personal charts? They didnt include them in the last beta either. {nm} MarzenJoe Jul 05, 10:35

if you want to change forum colors/font sizes, solution for Firefox users inside remrej Jul 03, 20:00

thank you, that works great and is much easier to read {nm} ndmaster Jul 03, 22:19

Thanks! This is MUCH better! {nm} Hooray360 Jul 04, 04:15

What an improvement!! Many thanks. {nm} reddogs Jul 04, 06:42

note: slightly updated this a.m. remrej Jul 04, 07:29

Can you make the green a much darker green? Thanks for what you did, a HUGE improvement as is. {nm} Hooray360 Jul 04, 08:30

done (can also make similar changes yourself) remrej Jul 04, 08:39

Brilliant - thanks so much! {nm} Wildhunt Jul 05, 06:22

thats better thanks {nm} steve Jul 07, 02:18

Port load time really is pretty fast. BUT -- don't force port to reload just from hitting back button after a trade! Seems like forever, EdZep Jul 03, 16:42