Feedback & Support

performance graph redshift316 Jul 06, 05:57

2nd that... {nm} Oleg Max Jul 06, 09:43

Yes on this, please. {nm} yet another player Jul 07, 05:12

Sorting securities isn't working. For example, if I sort by "today's change," the most negative stock is at the top. What gives? {nm} GJOSHGREEN Jul 06, 04:04

Click on the column header a second time and that will reverse. (You do have to wait for your port to fully load before doing so) {nm} secretsta1ker Jul 06, 05:49

Where did my profit's go or stock? Ladysweethome Jul 06, 00:22

Please write to us at support@hsx.com and we'll look into it {nm} HSXToby Jul 06, 12:01

Auto-log off seems to occur between 30 and 40 minutes. For me at least. Also... Catzany Jul 05, 22:47

Every 30 min for me...Not a game breaker, just a minor inconvenience :) {nm} Random Enigma Jul 06, 07:35

Not User Friendly jupiter2 Jul 05, 14:40

I'm mostly concerned about reset time being moved to 3AM EST. Takes some of the fun outta the game {nm} MoneyMagnet Jul 05, 18:14

I am just praying that moving around in my port will be easier by September when I have to work harder for fake dollars. Catzany Jul 05, 22:51

how about a static section under the tag that just shows the price and the change for those that can't see the trader section. make it phone {nm} H-Force Jul 05, 11:57

phone friendly {nm} H-Force Jul 05, 11:57

You don't have to be able to trade from that spot but I'm still trying to see price changes that aren't in the top 25. {nm} H-Force Jul 05, 12:00

How about an option to disable the charts. you don't need to see the charts evertime you open a page. For example when playing news. {nm} H-Force Jul 05, 11:53

How about a text port with text pages. {nm} H-Force Jul 05, 11:51

I made one lame joke changing my name to Data & now I have changed to Catzany since Catzan is no longer my default. I joined secretstalker's Catzany Jul 05, 10:55

Bring Back Percentile Rating mloz Jul 05, 08:33

also, negatives on the League page are still showing up green with up arrows. How hard can that be to fix? {nm} The Claw Jul 05, 11:40

I noticed this weeks theater count wasn't posted on the Announcements page. Was someone on vacation or will this no longer be provided? {nm} OUsooner90 Jul 05, 08:25

It was posted on the Movies board on Thursday. warcraft86 Jul 05, 12:21

Can't Sell Shorted Shares of Stocks Chuckles21 Jul 05, 07:56

you don't "sell" shorted stocks, you "cover" them. Are you clicking "cover"? {nm} remrej Jul 05, 08:01

where did advanced search go? we used to be able to search by phase, price ranges, genre...anyone know where it is? tia nm flapjack007 Jul 05, 06:55

Go to the search screen - click on Go on field that says "Search Keywords" (upper right) which takes you to the Search Exchange Screen. wlcnyc Jul 05, 07:31

just what i was looking for thanks eh {nm} flapjack007 Jul 05, 11:30

Nice: I can now hit Back button after reading a post, and return to the scrolled position on the forum page. {nm} EdZep Jul 04, 18:34

Nope. Worked a few times. Now... not. {nm} EdZep Jul 04, 18:38

worked for me once i installed firefox 3.5. didn't seem to do it with 3.0 {nm} eyescovered Jul 05, 14:10

Trader Watchlist problem Dracula68 Jul 04, 16:54

Anyway to access the old league? Dracula68 Jul 04, 19:31

how about some love for 'short' traders from the quick trader, I'm annoyed that i have to continually type in Max to cover or short ... zeitgeist Jul 04, 15:15

I don't understand why we need the Quick Trade drop box at all - just put default 'max' in the qty box and then all we have to do is clcik JDolphin Jul 04, 23:39

Because that would actually make sense. {nm} verisimilitudinous Jul 05, 04:57

yeah, auto fill MAX, that's what I miss, omg that would make trading so much easier when cleaning up the port {nm} zeitgeist Jul 05, 11:02

A question to the HSX PTB, are you actually happy with the new site? verisimilitudinous Jul 04, 13:53

They said slowing down trading makes the game more fun. For them, maybe, laughing at us trying to make a trade in less than five minutes. {nm} Hooray360 Jul 04, 14:35

I had so much fun trading today that I actually fell asleep!! Thanks HSX for helping me stay rested!! {nm} verisimilitudinous Jul 04, 15:26

How is it now "slower" {nm} HuskyMiller Jul 04, 16:37

How is it NOT slower? Pages load wayyyyyy slower. Trades are made much much slower. {nm} verisimilitudinous Jul 04, 17:03

Again, we are investigating the slow page loadtime, it's NOT intentional. {nm} Antibody Jul 05, 10:12

*Thanks! * (Can you consider making yours and tobys message a seperate color? help them stand out?) {nm} islander Jul 05, 10:17

Let's give them a break on the speed. These things can be difficult to solve. {nm} The Claw Jul 05, 11:43

Well, it only takes me 5 clicks to re-short a stock so that's not any different. The slow down for the trades... onenil Jul 04, 16:52

Do not like the new site at all. {nm} Weyland-Yutani Jul 04, 21:43

We are aware of the slow page loadtime and working on improving the site performance. Antibody Jul 05, 10:24

HIGHLY recommend you have your web guys run the site through this WebsiteOptimization.com remrej Jul 05, 13:16

Are we commission free? How can you tell commission without the confirmation page? {nm} pmb Jul 04, 13:47

Yes, 24-hr commission free still around. Disable "Auto Trade Confirmation" in your acct settings to see commission charges {nm} remrej Jul 04, 13:52

Search glitch (or just me?): I have to manually erase "Search Keyword(s)" from the Keyword or Symbol search box if I am searching by options islander Jul 04, 12:43

It's a glitch that'll be fixed, thx. {nm} Antibody Jul 05, 10:40

New site still needs a lot of work e_gord Jul 04, 12:39

I agree nishithrn Jul 05, 05:43

Takes SO LONG to load. Parklove Jul 08, 01:07