Feedback & Support

Where are sponsor logo n easy cash n weekend movie choice? rozack Jul 15, 11:08

They are not available on the new site. {nm} Antibody Jul 15, 13:32

Any plans to have it back ? .... or just doing away with it? {nm} deja_v0 Jul 18, 08:57

PLEASE bring it back!!!!!!!!!!! been playing almost from the start but I suck at it, hence the 26 million worth. I can't do much without it {nm} pan1shell Jul 15, 14:08

We really need an answer on this. If we are not getting it back, I need to change my playing strategy. {nm} dagda2 Jul 18, 14:47

Announcement: the site will experience periodic "Failure to connection" as we work on improving site performance. {nm} Antibody Jul 14, 18:05

So far so good. Seems much, much faster this morning. {nm} verisimilitudinous Jul 15, 03:07

Does seem faster. Thanks for the hard work. {nm} Hooray360 Jul 15, 06:11

The basic issue remains, with hsx.com java allowed each tab still uses about 15% cpu and still has to be left off. Its never fixing is it? {nm} Shrike Jul 15, 15:14

Dmac - Can I make a suggestion? pmb Jul 14, 16:17

well said {nm} eyescovered Jul 14, 16:27

We try to give answers when we know the answers. Antibody Jul 14, 16:37

Wow. It just got really cold in here. {nm} HuskyMiller Jul 15, 01:25

I understand to a degree, but I still think being more forthcoming would help. pmb Jul 15, 10:54

I do appreciate your help. I was just being honest and to the point. {nm} Antibody Jul 15, 13:39

Dear Support: Doing bonds after the adjust has become torturous the last few weeks. Even reading the calendar for next week was tricky. CSBD Jul 14, 13:09

This ridiculous. How throttling trades like this is supposed to make the game more fun is beyond me. Hooray360 Jul 14, 14:06

Repeat, trades are not being throttled. if not for the unrelated slow page loadtime, trades are executed within seconds,. {nm} Antibody Jul 14, 14:20

Before the switchover, HSXToby said the plan was for them to be throttled back to reset speed (ie, about a minute or so). Hooray360 Jul 14, 15:12

That was then. Trades are executed within seconds. Time them when pages do load quickly {nm} Antibody Jul 14, 15:17

My experience is that it's taking longer than seconds (though much more quickly than when I first complained about it). It's kind of akin pmb Jul 14, 16:09

Reset was up to five minutes. {nm} Antibody Jul 14, 16:22

One trade took a minute sixteen, the next 49 seconds. {nm} Hooray360 Jul 14, 17:06

And in all fairness those must have been due to long page load times, as the next few went through just like the good old days. Hooray360 Jul 14, 17:23

The current slow page load time is completely unacceptable to HSX and has been equally frustrating for HSX. {nm} Antibody Jul 14, 14:22

Then why did HSX go ahead and release v4 on the general public when clearly it wasn't ready to be released? {nm} Broiler Jul 14, 14:37

This site is still in Beta. Unfortunately, unforseen situations can arise when we migrate everyone over to a new platform and database. {nm} Antibody Jul 14, 15:14

It took me a mere 30 minutes to reposition myself following today's starbond adjusts. Time to add more hampsters to the wheel. {nm} Broiler Jul 14, 15:08

If HSX was any slower it would be travelling backwards in time. {nm} Hooray360 Jul 14, 12:56

I just saw my parents at the Enchantment Under the Sea dance! {nm} remrej Jul 14, 14:03

Movie Funds - IPO Date, Inception Date, Delist Date totempole99 Jul 14, 10:17

Yeah, it needs some manual clean up because Fund securities are reused. Antibody Jul 14, 11:16

Why is HSX slower than usual? {nm} laujer Jul 14, 10:05

it is ungodly slow today for me. {nm} remrej Jul 14, 12:58

The current slow page load time is completely unacceptable to HSX and has been equally frustrating for HSX. {nm} Antibody Jul 14, 14:21

a QTD gain in the Trader Watchlist Smallville944 Jul 13, 20:34

SITWAP: can you add those little suitcases to the cast lists on the stock pages as well?...TIA tealfan Jul 13, 10:53

Now, that's not a bad idea. But, it'd likely slow down page loads more... which would result in more complaints... {nm} sloopsjohng Jul 13, 12:17

probably right...lol {nm} tealfan Jul 13, 14:52

Hard to see the names of stocks in light blue on the porfolio page. Can you make it dark blue? {nm} laujer Jul 13, 07:00

HSX$$$ Soliciter Jul 13, 05:57

Can a function be added that allows a .csv download of portfolio's, release schedule, moviestocks, etc.? {nm} swynne23 Jul 13, 05:54

Any word on Portfolio graphs? mysteryhowell Jul 13, 00:26

please bring the graphs back..... {nm} a faithful player Jul 13, 13:49

as a looooong time casual player, I miss the graphs. {nm} m3th0d Jul 15, 21:52

on the future release page could you add a "next" button at the bottom of the page please. ConrocK Jul 12, 21:31

Blockbuster Warrants page only shows 14 of the 20 stocks. How can I view the rest? {nm} SteveWhiz Jul 12, 20:44

Thanks. Derivative page has all the BWs. {nm} Antibody Jul 14, 16:44

Problem with the trade button on the right side of the stock in my portfolio. Movie Cub Jul 12, 17:19

Speed Issue Question For Toby Broiler Jul 12, 13:32

i keep seeing this but i haven't had speed issues DragonWick99 Jul 14, 04:58

- there are several of us who, about 1 out of 5 times that we try to load a page, will have the site just go into a long wait islander Jul 14, 05:21

That's the exact thing happening to me. It should not take a mintue or so to go from page to page. {nm} Hooray360 Jul 14, 09:29

this morning, its like almost every load now {nm} islander Jul 14, 09:40

okay that one i am getting. does seem to be a specific page or anything though. DragonWick99 Jul 14, 14:24

To id all possible performance issues, we need people on the site hitting all sorts of pages. futurefilm Jul 14, 12:42

DMac...any possibility to have a setting in you Account Settings to make "Release Date" (or any other sort) the DEFAULT setting? Flash Jul 12, 12:50

Sometimes clicking the "Release Date" link will "stick" for a while, sometimes not. Kinda strange, actually... {nm} sloopsjohng Jul 12, 16:02

What happened to the trade box in the portfolio? {nm} Qale Jul 12, 12:13

Auto-censor should not censor the word "g-a-y". Hell, you shouldn't have an auto-censor at all. {nm} Qale Jul 12, 12:16

Agreed! {nm} RandomEnigma Jul 12, 13:18

The WTD Leader board has not been updated. {nm} grammar Jul 12, 08:30