Feedback & Support

On stock details pages can you format the IPO date the same as Release Date. I prefer this: Aug 16, 2007 over 2010-07-23 xendog Jun 26, 13:54

I also will like this. {nm} Guillo Jun 26, 18:12

Aug 16, 2007 instead of 2007-08-16 would be a great help. {nm} steve26 Jun 26, 23:10

Thanks for fixing this {nm} steve26 Jun 28, 13:29

Color Coding of Today's Price Change. Prices down are ok - coded red, but up prices are just gray wlcnyc Jun 26, 13:40

I failed to mention that the problem is on the screen for the individual security - not on the portfolio screen - Sorry {nm} wlcnyc Jun 26, 13:44

Small request - nav bars at the bottom of the forum, too draggar Jun 26, 13:31

auto login link - http://www.hsx.com/login/?username=XXXXX&password=YYYYY KaiGee Jun 26, 13:29

That's not too secure but OK if you only use it on your own PC. {nm} draggar Jun 26, 13:31

and aren't using wireless to connect to the internet. Still, I would not recommend {nm} remrej Jun 26, 13:32

Not recommended HSXToby Jun 26, 14:45

Refresh times are pretty slow so far with about 15 seconds before the page is refreshed. Is this due to servers? {nm} Manholelover Jun 26, 13:20

enhancement sugg.: For stocks, etc. can you show # of shares outstanding; # of shared traded today? xendog Jun 26, 13:18

Sorry, we keep shares and positions data private. The Most Widely Held are available for each security type under the navbar. {nm} Antibody Jun 26, 13:22

okay, thanks 4 response {nm} xendog Jun 26, 13:38

Funny thing, guys. It seems your dropdown navigator doesn't appear in the "My Portfolio" page. An extra click is now shahnon Jun 26, 13:12

it is there for me. Ensure you let your portfoilo finish loading, however :/ {nm} remrej Jun 26, 13:15

Will all of us, not just the companion sites, have access to an xml feed of current prices, etc like before? {nm} KaiGee Jun 26, 13:10

Please email us with your request, thanks. {nm} Antibody Jun 26, 13:32

I have the same request. What's your email? xendog Jun 26, 13:57

I also depend on the XML feed. {nm} sssvs Jun 26, 14:06

I am very happy with the new site. Also with the attitude (how you respond to issues/questions). Scrolling the port is a tad slow so I use Diapason Jun 26, 13:05

I find scrolling while the cursor is over the port to be very slow, but scrolling over the empty space to the left or the right is faster {nm} Roger More Jun 26, 13:12

My port is now sorted by release date as I wanted. Please ignore my former IM on this issue. And forgive my senseless anxiety. {nm} Diapason Jun 26, 13:52

Could we get time stamps on the movers pages and our ports? grory Jun 26, 12:57

LOL, "Support" spelled wrong in forum dropdown (Suport). Just noticed that. {nm} remrej Jun 26, 12:54

We noticed it too HSXToby Jun 26, 12:56

Thanks for the quickest upgrade you guys have done. I imagined a week being down. You also listened and kept alot of features we liked... gallonc Jun 26, 12:22

This is much better than the first re-design. woody24 Jun 26, 12:49

where is $50,000.00 survey? {nm} kboy Jun 26, 12:17

We are developing new incentive features to replace Cold Cash and the Survey. {nm} Antibody Jun 26, 12:22

not too many incentives dovster_2000 Jun 26, 12:30

True. When you got incentive for joining in forums there were too many people adding "I agree" messages just to get H$. {nm} photochick814 Jun 26, 12:38

I agree HSXToby Jun 26, 12:57

Me too {nm} mrbeankc Jun 26, 13:02

:-P {nm} photochick814 Jun 26, 13:50

Totally agree. The H$ for posting was an awful idea. I just hope it won't be labor-intensive like that was. {nm} KISSman24 Jun 28, 00:31

bring back the bling! {nm} tealfan Jun 30, 14:59

Why not {nm} Guiseppi Jun 26, 14:07

Because {nm} One Dutch Man Jun 26, 14:40

show me the money! supermarkmtz2 Jun 30, 16:07

Where is the 'My League' Link that used to be at the top of the page {nm} twhitsid Jun 26, 12:08

It's now "Trader Watchlist »", which they said should be turned on soon. {nm} photochick814 Jun 26, 12:14

Thanks {nm} twhitsid Jun 26, 13:02

Where is the map of my 30./60/90 day performance? (more) xendog Jun 26, 12:02

i agree dovster_2000 Jun 26, 12:32

Did anyone test this in ie or firefox? Drawme Jun 26, 11:55

Looks fine in FF 3.0.11 and IE 8 to me. Tested on both XP and Mac OS X {nm} Seinfreak37 Jun 26, 12:00

How can I see the prices paid on stocks in funds? {nm} naner Jun 26, 11:52

doesn't seem like you can. I personally find it frustrating that fund holdings are not listed by stock/bond ticker name {nm} Seinfreak37 Jun 26, 11:56

you cant? isn't that important information before buying a fund? I always looked at that {nm} naner Jun 26, 12:07

You can see what they are holding, but instead of seeing TFRM2, for example, you see "Transformers: Revenge of the Fallen" {nm} remrej Jun 26, 12:14

It is important to me to see the price/profit/loss on a security in a fund. It is also quite important to have the symbol available with wlcnyc Jun 26, 12:30

Open Orders Missing from Transfer? wlcnyc Jun 26, 11:50

Thanks for pointing this out HSXToby Jun 26, 12:29

And.....thank you for restoring the missing open orders! {nm} wlcnyc Jun 26, 13:33

My open orders didn't transfer over, but the order I tried to make before you turned orders on was still there. {nm} cabri Jun 26, 19:37

Anyone else getting logged out when not active for a few minutes? photochick814 Jun 26, 11:48

The time outs may be due to changes we have been making to our server. {nm} Antibody Jun 26, 12:17

Lifetime standings jump Intheway Jun 26, 11:40

noticed the jump in standings as well, guessing some old ports were purged? {nm} Seinfreak37 Jun 26, 11:41

Yes. We migrated over only accounts that had activity since 2007 HSXToby Jun 26, 11:48

What happened to the percentile stats for the lifetime standings? Can we have it back? {nm} Guillo Jun 26, 12:05