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Duplicate Fund Problem Resolved

Posted by: HSXToby on Oct 06, 19:15

We'd like to update you on the problems some of you have encountered over the weekend.  As you are probably aware, some accounts ended up with double their number of certain Studio MovieFunds.  Others have seen negative cash and other conditions.

We've instituted a number of fixes that should clean up these problems.  People who erroneously had negative cash will now be positive again, and the double listing will also be dealt with.  There are a couple of minor things that you should be aware of.

1. Average Price Paid for all Studio MovieFunds will be listed as H$10.00 regardless of the price you actually paid.  Since these securities were only recently listed we doubt that many people will be off, and they by only a few cents.

2. Your Net Worth chart and Daily Change information may have behaved oddly over the past couple of days.  Please don't assume that an unusual move indicates problems with your account.

If you feel there is still a discrepancy in your account, please write to us at support@hsx.com and include your user name.

Thanks again for your patience.


The HSX Team





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