Feedback & Support

Update: 2020-11-04 12:30pm EST - site updated (change list inside) - big update! jeffbacon Nov 04, 09:44

Top/main menu is skewed to the left corner. When you see it you'll know {nm} Tallwonder Nov 04, 09:52

+1 that the header shouldn't be full-width. The previous 960px width was fine. {nm} sloopsjohng Nov 04, 10:23

There will be a few changes like that as I progressively cleanup and update the CSS as it's... complicated jeffbacon Nov 04, 10:34

Everything should be fluid and responsive. Mobile first babay. {nm} Prophecy Nov 04, 14:14

note: you can make your browser thinner (i.e. not full screen) if you want the header to adjust in the interim {nm} jeffbacon Nov 04, 10:35

thanks. the charts seem nice {nm} islndr Nov 04, 10:08

Thanx for this! U got my vote. {nm} Grunt Nov 04, 10:48

Thank you for the work and for keeping us updated. It is appreciated. {nm} DTravel Nov 04, 11:26

Question re: New trade confirmation popup. What is "Ext. Cost" supposed to be? DTravel Nov 04, 11:35

"Est. Cost" ... typo. (Estimated Cost) {nm} jeffbacon Nov 04, 12:22

Put your fingers on a diet! :) Still, probably shouldn't be saying H$0.00 {nm} DTravel Nov 04, 12:30

No... it shouldn't. If Est. Cost is showing 0.00 it might be a bug jeffbacon Nov 04, 14:34

Six trades today, all six showed 0.00 in Est. Cost - list inside DTravel Nov 04, 15:24

fixed {nm} jeffbacon Nov 04, 20:29

Sorry, not fixed. Firefox 82.0.2 (64-bit) on Win10. Does it use JavaScript? I use a script blocker. {nm} DTravel Nov 05, 09:54

The 0.00 cost seems to appear when you use the MAX amount, if you enter a qty, you do have a total cost... {nm} lukasck Nov 05, 10:04

ah. got it. will be fixed in the next release {nm} jeffbacon Nov 05, 11:15

Confirming what Lukasck reports. I more thing though (sorry), the Est Cost doesn't seem to be including commission. {nm} DTravel Nov 05, 14:44

huh. forgot about those... I think that will be fixed in my next release {nm} jeffbacon Nov 05, 15:18

hi, any chance the popup can have user's avg buy/short price post the transaction? Tallwonder Nov 04, 20:57

fees added to trade popup in latest release jeffbacon Nov 15, 09:40

liking the charts as well...no more Flash to worry about I'm guessing? tealfan Nov 04, 11:58

yeah, and the amCharts library has a lot of options to customize it {nm} jeffbacon Nov 04, 12:24

thx for this too. had raised the flash issue (support stops Dec 31) back in April Tallwonder Nov 04, 20:59

amCharts jeffbacon Nov 15, 09:41

Working on someone else's code is never easy. new stuff is great, thanks for your efforts! {nm} SNLFund Nov 04, 12:05

Good job Jeff. Looking forward to see what other improvements appear {nm} Prophecy Nov 04, 14:16

My account still shows the errors from 10/30 trading problems {nm} stormgod Nov 04, 16:20

the MISS7 twice charged issue you reported or the negative cash? (which cash field?) {nm} jeffbacon Nov 04, 20:31

Nice work. Thank you! (nm) Patient Player Nov 04, 23:54

I'm a bit late here and just noticing the changes, but they're really great - many thanks for the work the HSX team is putting into the site {nm} TFeeney Nov 06, 07:50