Feedback & Support

Woo Hoo - away from the site for 2 hrs and not logged off. Thanks for fixing the problem. {nm} JDolphin Feb 07, 20:26

A great relief! {nm} edzep Feb 07, 20:45

Yes, thank you! {nm} eyescovered Feb 08, 03:55

Same here. Thank you!!!! alphabeta Feb 08, 05:39

Thank you HSX!! {nm} icecreamman Feb 08, 06:53

how long does it take for a movie to delist? {nm} nero5150 Feb 07, 10:21

4 weeks after wide release for movies opening wide .. 12 weeks for limited movies which stay limited throughout {nm} karspov Feb 07, 11:02

Technically that's 4 weekends of wide release, which is usually 25 days (counting monday of delist) {nm} JDolphin Feb 07, 22:44

Drats .. getting the boot after approx. 20 mins. {nm} grammar Feb 06, 23:14

I'm not logging in using FB but I am repeatedly being logged out. {nm} ceregon Feb 06, 10:23

I'm not sure but think my constant booting has stopped. {nm} grammar Feb 06, 13:36

STOP LOGGING ME OUT A MILLION TIMES A DAY. {nm} jhuynh Feb 06, 08:38

Auto logout {nm} alphabeta Feb 06, 03:28

Is there any advantage to logging on with FB? JohnTEQP Feb 05, 21:21

the thing... RazorHawk Feb 05, 21:28

I use the "http://www.hsx.com/login/?username=USERNAME&password=PASSWORD" as my bookmark and log in instantly. One click. Done. {nm} PVL Admin Feb 07, 20:11

Still getting logged out evey 30 minutes or so. {nm} Jane_Citizen Feb 05, 18:01

but that's an improvement over every 20 min yesterday {nm} JDolphin Feb 05, 19:28

Every time I open a link in a new tab I get logged out. WTHell? {nm} nrique Feb 05, 21:16

Is there any chance of getting "awards won" derivatives for the various movies? {nm} TheWeekendWarrior Feb 05, 07:55

I would like mr. Zuckerberg to stay out of my HSX business. He keeps logging me out. Doesn't he have better things to do w/ his Oleg Max Feb 03, 21:35

+10 {nm} Jane_Citizen Feb 03, 22:44

well said {nm} blaze223 Feb 04, 11:52

Can't we make facebook go away? I'm a little tired of having to "like" something to get to where I want to go. {nm} mbryce Feb 04, 15:11

Wait, in order to go to the grocery store, you have to "like" it? Going places...yr doing it wrong. ;) {nm} Paul2k Feb 04, 15:29

I'm still getting logged out?????? {nm} mbryce Feb 04, 17:03

Constant logging in is driving me crazy. BTW, I had to log in before I could post this. Sure hope they fix it soon. {nm} grammar Feb 06, 01:14

whose fantastic idea was it to hook up with facebook if you make it a prereqiusite that we all have to have facebook accounts blaze223 Feb 03, 12:15

You don't need to sign up with Facebook to use your HSX account. {nm} Antibody Feb 03, 12:19

good because facebook is evil {nm} blaze223 Feb 03, 12:44

Just curious how to 'unattach" my hsx from Facebook. When I clicked it, Facebook associated itself to an account I no longer use. {nm} ryancoke2 Feb 04, 15:28

go to facebook... account settings... apps... edit hsx app... remove app {nm} RazorHawk Feb 04, 18:27

Thanks. I wouldn't mind associating my current port to FB but don't know if that's possible. {nm} ryancoke2 Feb 04, 20:11

Plz fix farked-up login, Kthnxbye {nm} Tinker Tanker Soldier Spy Feb 03, 08:52

It's pissing me off now. Even on facebook you can stay logged in. Why does HSX have to time out? {nm} icecreamman Feb 03, 11:54

We just pushed through a change. Please let us if you're still getting timed out after an hour or so. {nm} Antibody Feb 03, 12:06

I've logged in twice, since you posted this message. {nm} edzep Feb 03, 14:08

How many times an hour after my post? How long did the session last? 30 min? An hour? Thanks in advance. {nm} Antibody Feb 03, 14:50

Just logged in, again. Not sure on duration, since my access is spotty, today, anyway. {nm} edzep Feb 03, 15:55

I've been booted out without leaving my browser in the last 20 minutes {nm} lapuckfan Feb 03, 14:51

I'm still being forced to login multiple times a day, when normally I have to login twice a day (morning and after lunch) lapuckfan Feb 03, 17:27

It was back to normal this afternoon, but now, I have been logged out 3 times in 1 hr {nm} JDolphin Feb 03, 17:31

Typo in Learn & Earn. RotoHockeyYTD2012 Feb 02, 18:09

Login has not been sticking, even after the first login following the Facebook addition. {nm} edzep Feb 02, 17:33

Repeated Logins Triviaman Feb 03, 02:06

I don't have a facebook page (never have!). I rarely had to login more than once a day, but today at least 5 or 6 times. {nm} JDolphin Feb 03, 02:14

The whole having to re-login thing is extremely fustrating. {nm} icecreamman Feb 03, 07:22

So what's the deal with the Sign in with Facebook thing? Can we trade in our port that way or only for posting? {nm} TheWeekendWarrior Feb 02, 15:24

Oh, I know! I'll read the post on the Movies Board!!! :) {nm} TheWeekendWarrior Feb 02, 15:24

Anybody know why I can't see my portfolio even though I'm logged in? Any idea what I can do about it? BuenaOnda Feb 01, 15:16

Don't know why, but, good first step is to try a different browser and see what happens. {nm} edzep Feb 01, 16:10

Thanks - I switched from Explorer to Google Chrome and that took care of it. {nm} BuenaOnda Feb 04, 11:14

HSX Neighborhood Watch (2/1/12) - The HSX Dude RazorHawk Feb 01, 11:13

Still tracking this reported multi as well. PVL Admin Feb 01, 20:17

I can log in but the Portfolio page itself doesn't display. BuenaOnda Jan 31, 14:46

anyone else having slow loading/time-out issues? {nm} lapuckfan Jan 31, 09:45

seems fine now {nm} lapuckfan Jan 31, 10:31

Wondering if the bonds attached to BURKE will be fixed this week - the BO isn't feeding into the TAGS. {nm} Jane_Citizen Jan 31, 00:25

Ok, it's been fixed. {nm} Antibody Jan 31, 10:27

Ta :) {nm} Jane_Citizen Jan 31, 13:37