Feedback & Support

Why not just roll everything back to Friday? (nm) Kraken Oct 04, 11:17

Saturday's Glitch The HSX Team Oct 04, 11:06

Thanks for the update and ya'lls efforts! {nm} Catzan Oct 04, 12:32

Just saying thanks for solving a majority of the problems! eallensbp Oct 04, 16:39

Whether it be a fix or an upgrade, after working with plenty of programmers, it is common knowledge that a backup plan is essential grammar Oct 04, 12:45

Email Sent nirvana2007 Oct 04, 13:55

sorry to be a backseat driver, but don't you have a sandbox to try upgrades on before putting it online?...anyway, thanks for the info! :) {nm} tealfan Oct 04, 14:48

Why don't just roll back all transaction of movie funds Saturday and perhaps sunday? Guillo Oct 04, 14:55

Hmm, just came back to see if they fixed the site and I see it is WAY more screwed up now. Great job HSX. Keep the improvements coming!! {nm} verisimilitudinous Oct 04, 08:06

Not getting credit for stocks sold shelact Oct 04, 07:01

Why did my bank all of a sudden go to -2,000,000? {nm} StealthWalker Oct 04, 05:19

I Lost Milions as Well MYCROFTXXX Oct 04, 06:47

I also lost 2 million but there is more than that messed up!! {nm} wlcnyc Oct 04, 08:57

The Calculations Are All Messed Up MYCROFTXXX Oct 04, 10:12

Please fix. I bought all seven at the IPO price of $10. I would like that reflected in my port instead of this: fourstars Oct 03, 23:33

This is just a mess Triviaman Oct 04, 01:18

I happened to log in yesterday and sold all my fund holdings. That helped me avoid a lot of this mess. At this point, ya'll won't recover Catzan Oct 04, 10:38

My port seems to be fine both yesterday and today--are the people having problems holding the cx derivatives also. I am not. {nm} rmg427 Oct 04, 10:59

It was all based on Fund holdings with studio fund holders getting the worst of it I think. I hadn't bought them yet, so that did not affect Catzan Oct 04, 12:29

Same here but my goes a ;little worse. Guillo Oct 04, 05:45

Good news I have all 7 movie studio funds in my main port...bad news, I am holding them twice each. {nm} StarBondFund Oct 04, 06:00

Same here, and it looks like I paid for them at least twice too {nm} Kraken Oct 04, 11:19

ETA? To get everything straightened out from todays mess? {nm} nirvana2007 Oct 03, 22:33

HSX - Movie Funds Error in Long & Short for the same Fund foxsweets Oct 03, 22:26

My movie funds are a mess. Duplicate holdings. Losses that should not be losses. Ugh the worst is inside. grammar Oct 03, 23:11

I think everything was working better when there was comish-free on Saturdays. {nm} secretstalker Oct 03, 20:42

agreed. {nm} Guillo Oct 03, 20:44

Yes it's the revenge of the no commission-free. {nm} grammar Oct 03, 23:13

This week's .cx's are not frozen. {nm} grammar Oct 03, 19:54

What do you mean? They never freeze, halt or adjust. {nm} secretstalker Oct 03, 20:42

Portfolio Glitch Smallville944 Oct 03, 17:07

No idea, but it looks good on paper.... gowanna Oct 03, 17:22

See below - support's working on it. Judging by the increases in the funds we all got an unexplained $19 million bonus :) {nm} MojaveMeg Oct 03, 17:34

But i Didn't Own any Movie Funds {nm} Smallville944 Oct 03, 17:35

No, but it appears that *everyone* got that $19 million. I'm sure it'll go away again soon. {nm} MojaveMeg Oct 03, 18:24

It did go away and now I'm showing as being $2+ million in the hole countrycrazy Oct 03, 18:45

What he said...I'm showing a 1.5M loss yet the figures in my port don't support that. {nm} davmoo Oct 03, 19:12

Glad it's not just me. I have duplicate Movie Fund holdings along with the missing cash :( {nm} ipottinger Oct 03, 21:34

Look a the average paid in the Studio funds I have 1,5 M loss and seems to be there. {nm} Guillo Oct 04, 06:08

almost back to normal but i should still have H$26,065 Gain not H$-$19,822.01 and about H$13,000 Cash Smallville944 Oct 03, 19:13

There are a few starbonds halted - see the star board please. {nm} grammar Oct 03, 12:51

Movie stocks also... {nm} Diapason Oct 03, 13:14

Thanks for reporting. We're checking into it. {nm} The HSX Team Oct 03, 14:53

May want to halt those funds that delisted... they are moving {nm} remrej Oct 03, 14:57

My H$ just accelerated like crazy. I was supposed to be at $2.52 million, and now thanks to those wonky studio stocks I'm at $16M plus. {nm} eallensbp Oct 03, 16:47

What happens to the studio funds? They went up like crazy and auto delisted themselves. Guillo Oct 03, 12:37

Same problem here. nirvana2007 Oct 03, 12:47

Not quite sure yet. We're investigating and will report back as we learn more. {nm} The HSX Team Oct 03, 14:57

So you know..Even that the current price has been adj. the average paid of the studio funds is way bigger now than it was supposed to be. {nm} Guillo Oct 03, 19:19

has the investigation found out anything? {nm} ndmaster Oct 03, 22:17

FYI. There are some old derivatives that came back into the game. Not in my port but into the game. Guillo Oct 04, 05:21

Why is KDENN halted leo21 Oct 03, 12:30

can we add a sort by expiration on the derivative section; very hard to track with the CX {nm} sneak Oct 03, 06:26

*As of this moment, openers are still Active {nm} islander Oct 02, 10:04

Tried to resest my league for the new month but it didn't. What's the deal? {nm} HuskyMiller Oct 02, 07:17

Same here. I reset the other night and still no reset happened. {nm} icecreamman Oct 02, 07:24

We'll look into that now {nm} HSXToby Oct 02, 09:57

FYI- my league still won't reset. {nm} icecreamman Oct 03, 19:38

If I only hold max shares of my various MST, SBO & FND (no DRV held). How can my change today be up 37,385.00? KaiGee Oct 01, 09:01

Did you earn any interest? {nm} StarBondFund Oct 02, 18:42

Oh yeah. Completely forgot about that whopping 1/4% a year. {nm} KaiGee Oct 02, 19:43

Next week's IPO Wild Grass should be Sony Classics, not IFC Films. secretstalker Oct 01, 03:20

(WGRAS) {nm} secretstalker Oct 01, 03:20

Movie Fund Sort preference will not stick ipottinger Sep 30, 22:23

It's true. I reported it a while back. But, it's so minor, I haven't harped on it. {nm} edzep Oct 01, 06:38

I'll make sure it hasn't fallen off the list {nm} HSXToby Oct 01, 15:56

Thanks for fixing this {nm} ipottinger Oct 03, 21:16