Feedback & Support

phantom users since fix sneak Sep 25, 16:38

Thank you, this has been addressed HSXToby Sep 25, 17:07

And by attack you mean? {nm} Guillo Sep 25, 19:43

Sorry i just found HSX previous post. {nm} Guillo Sep 25, 19:46

Hmmmm, something is not right from the the fix from yesterday Movie Cub Sep 25, 14:02

You need to review your trading history. I found a trade that went through but when HSX fixed the sire, the positon had been wiped out and gordon06 Sep 25, 14:42

All the HSX ports were removed from the leaderboard back at the changeover. During yesterday's fiasco they reappeared. {nm} MojaveMeg Sep 25, 14:43

That may be the case, but some ports experienced lost positions and lost $H. {nm} gordon06 Sep 25, 14:46

The two things are not related HSXToby Sep 25, 15:14

I have emailed you. Will you please review my problem in my port? gordon06 Sep 25, 15:21

Apparently they are related, according to your post above about the two phantom portfolios. Wonder if there are two more? {nm} Movie Cub Sep 25, 18:50

Regarding Yesterday's Trading Outage HSXToby Sep 25, 13:44

Are you still working to restore individual ports that experienced trading errors? {nm} gordon06 Sep 25, 14:38

** This post has been removed by the forum moderator! ** Anonymous Sep 25, 11:47

Reason for deletion HSXToby Sep 25, 12:16

Idea for user-created content, resubmitted without solicitation :) Anonymous Sep 25, 12:56

I would love to have the "club" feature back! Catzan's News Stand could rise from the ashes! =) {nm} Catzan Sep 25, 13:06

Thank you. I too liked a lot of the social networking stuff in Orange HSXToby Sep 25, 13:21

Would be nice to have... Perfection Sep 25, 13:55

In my work I am asked for donations, or something everyday; no matter what the cause it is nice to have the forums without panhandling damenchipguy Sep 25, 19:24

Is HSX support still working on correcting trading glitches in our ports from yesterday's system problem? gordon06 Sep 25, 11:07

SUROG has this film hated early cannot make my trade! {nm} damenchipguy Sep 25, 09:08

I think this is the 3rd Friday in a row where something halted early. What gives? {nm} remrej Sep 25, 09:13

SUROG is now active {nm} HSXToby Sep 25, 09:34

Thanks...got there just in time. =) {nm} Catzan Sep 25, 09:36

me too, but probably played the dang thing wrong; that would be poetic {nm} damenchipguy Sep 25, 19:20

SUROG has this film hated early cannot make my trade! {nm} damenchipguy Sep 25, 09:07

Request: Can we please either get a separate page for the openers derivatives or get them on the "Opening This Week" page as before? secretstalker Sep 25, 07:51

Seconded! {nm} eyescovered Sep 25, 08:35

Sounds reasonable to me...give us some time and we'll see what we can do {nm} HSXToby Sep 25, 09:35

I'd prefer that too. All of them together is confusing. {nm} mloz Sep 25, 10:07

This might be asking for too much, but maybe add links to the Call/Puts under Related Securites on the stocks' main page kinda like.. eyescovered Sep 25, 10:46

Thank you all for your help during the glitch. If you have any observations or concerns, please write us at support@hsx.com. Thanks! {nm} The HSX Team Sep 25, 07:16

my net worth is less than the sum of my cash and investments {nm} bikerray Sep 25, 06:43

Write us with details at support@hsx.com and we'll look into it. Thanks! {nm} The HSX Team Sep 25, 07:11

Movie Funds Avg Paid Still Wrong mloz Sep 25, 06:24

Would you please send us the screenshot at support@hsx.com? {nm} The HSX Team Sep 25, 07:13

Screen shot sent to HSX Support. {nm} mloz Sep 25, 10:06

Received. Thanks! {nm} HSX Support Sep 25, 10:31

Still down 4.5 mil from today's glitch jedi71 Sep 24, 21:50

Are you really a Jedi if you need a decade to earn 4.5 mil? Chefbobcat Sep 25, 00:52

you are if your parents are really creative star wars freaks when they name you {nm} jedi71 Sep 25, 09:25

I suck at Classic Cash! Anyone else never won? {nm} papouliot Sep 24, 21:44

I won today. slearwig Sep 24, 23:40

So did I - but only for the second time.....................EVER {nm} MovieFan69 Sep 25, 02:59

FYI. Guillo Sep 25, 07:26

Just once - I now give myself a food pellet when I lose just so I'll keep trying {nm} reddogs Sep 25, 09:18

never {nm} damenchipguy Sep 25, 19:26

I won the first day. That was it. Never won since. It's a bit depressing. Hope they make better odds soon. {nm} booboo71 Sep 27, 13:21

When I click the link for my rank, I'm not listed where I'm supposed to be. Anyone else? {nm} eyescovered Sep 24, 19:27

That is been that way from the start. I believe the place it marks, it is the rank at restart for that day. Guillo Sep 24, 19:34

Yes ... Have a trading "glitch" in my port. gordon06 Sep 24, 18:44

and yes ... I have emailed support. {nm} gordon06 Sep 24, 18:45

Can you check the YTD list? Up until yesterday, Nepotism Fund was nowhere to be found. Suddenly he's earned 192mil YTD. ??? {nm} helmetz Sep 24, 18:41

Everything seems to be working. Thanks for the hard work, HSX crew! {nm} eyescovered Sep 24, 17:43

Check off Before Restoring System - Please Read HSXToby Sep 24, 15:30

Note - Trades made early today on CX Derivatives and Movie Funds backed out HSXToby Sep 24, 15:59

We intend to restore trading at 4:30 pm PST HSXToby Sep 24, 16:07

Trading is now enabled {nm} HSXToby Sep 24, 16:38

Trading Halted HSXToby Sep 24, 11:02

Thanks for all the hard work LarryHoy Sep 24, 11:36

Ditto. Thanks. {nm} eyescovered Sep 24, 12:00

As we learned in Forest Gump.....Stuff happens. {nm} StarBondFund Sep 24, 13:44

Further Update HSXToby Sep 24, 13:59

This is good news! {nm} ty97 Sep 24, 14:14

Hope you notify everyone when trading can resume at least one hour before it resumes. This may create aa even paying field {nm} laujer Sep 24, 14:49

Did anyone perform a transaction today that may be influenced by this event? Guillo Sep 24, 10:28