Feedback & Support

HSX$$$ Soliciter Jul 13, 05:57

Can a function be added that allows a .csv download of portfolio's, release schedule, moviestocks, etc.? {nm} swynne23 Jul 13, 05:54

Any word on Portfolio graphs? mysteryhowell Jul 13, 00:26

please bring the graphs back..... {nm} a faithful player Jul 13, 13:49

as a looooong time casual player, I miss the graphs. {nm} m3th0d Jul 15, 21:52

on the future release page could you add a "next" button at the bottom of the page please. ConrocK Jul 12, 21:31

Blockbuster Warrants page only shows 14 of the 20 stocks. How can I view the rest? {nm} SteveWhiz Jul 12, 20:44

Thanks. Derivative page has all the BWs. {nm} Antibody Jul 14, 16:44

Problem with the trade button on the right side of the stock in my portfolio. Movie Cub Jul 12, 17:19

Speed Issue Question For Toby Broiler Jul 12, 13:32

i keep seeing this but i haven't had speed issues DragonWick99 Jul 14, 04:58

- there are several of us who, about 1 out of 5 times that we try to load a page, will have the site just go into a long wait islander Jul 14, 05:21

That's the exact thing happening to me. It should not take a mintue or so to go from page to page. {nm} Hooray360 Jul 14, 09:29

this morning, its like almost every load now {nm} islander Jul 14, 09:40

okay that one i am getting. does seem to be a specific page or anything though. DragonWick99 Jul 14, 14:24

To id all possible performance issues, we need people on the site hitting all sorts of pages. futurefilm Jul 14, 12:42

DMac...any possibility to have a setting in you Account Settings to make "Release Date" (or any other sort) the DEFAULT setting? Flash Jul 12, 12:50

Sometimes clicking the "Release Date" link will "stick" for a while, sometimes not. Kinda strange, actually... {nm} sloopsjohng Jul 12, 16:02

What happened to the trade box in the portfolio? {nm} Qale Jul 12, 12:13

Auto-censor should not censor the word "g-a-y". Hell, you shouldn't have an auto-censor at all. {nm} Qale Jul 12, 12:16

Agreed! {nm} RandomEnigma Jul 12, 13:18

The WTD Leader board has not been updated. {nm} grammar Jul 12, 08:30

Is it possible to search by phase for stocks? Not in your port but for a list of all the concept stocks on the exchnage? {nm} adidas1379 Jul 12, 05:57

This can be done by hovering over the Moves & Stars tab and clicking 'Search HSX' Random Enigma Jul 12, 10:41

Thank you, Support! My account is now ok. Unless I somehow made 13m...naaaah...I am not Karspov or Fembot. Thank you again. Great response Catzany Jul 11, 17:45

Well that's not fair! I didn't get my profit back!! {nm} grammar Jul 11, 18:59

I didn't get mine either. {nm} MYSTI HSX Jul 11, 19:09

Me neither. {nm} Mckenna Jul 12, 02:28

stuttered page loads ~2mins. all pages i'm loading freeze for ~20secs like there's a full site lock. {nm} DragonWick99 Jul 11, 15:47

same here. seems like it doesn't matter if it's one tab or ten... eyescovered Jul 11, 16:30

How can I sort my portfolio by the size of the gain or loss? Broiler Jul 11, 13:17

Click the header at the top of any column and it will sort by that column. If you click again, it will sort the opposite way. ( MYSTI HSX Jul 11, 15:34

That's what I have tried to do but all it does is lock up Firefox forcing me to close the web page. {nm} Broiler Jul 12, 07:49

How do I permanently eliminate that stupid news/quote ticker at the bottom of the screen? Broiler Jul 11, 13:16

Look for the hide button on the left (bottom) {nm} grammar Jul 11, 15:29

yea, that just hides it, though. i wish we could disable it alltogether. {nm} eyescovered Jul 11, 16:30

Me too. {nm} MYSTI HSX Jul 11, 19:10

Disabling it altogether is the goal. It is annoying feature that doesn't provide any value. {nm} Broiler Jul 12, 07:48

Hi...I could use some support right now. I lost over H$11,000,000.00 because somehow a double trade went thru. Sent ya'll an email. I hope Catzany Jul 11, 11:09

Cat did BATM3 have anything to do with it?? I'm down H$5,302,703.50 because I held it short on 2 lines (and it went down 1.26). {nm} grammar Jul 11, 14:43

Did FFUR5 have anything to do with it? I had it double and lost a bundle. {nm} MYSTI HSX Jul 11, 15:31

I had this problem, but it looks fixed now. if the staff fixed this, Thanks a bunch! {nm} islander Jul 11, 16:46

Just lost almost H$4m covering 2 shorts on HNOV2. Help! Mckenna Jul 11, 17:53

I had a couple double trades go through Saturday. murph25 Jul 12, 10:04

I know I am slow because I'm old,,,,What's your excuse? {nm} Baddaddy Jul 11, 10:45

It's too young? {nm} grammar Jul 11, 12:43

Seriously HSX IS BROKE!!!!!!! Check inside for port with duplicate stock holdings plus other comments grammar Jul 11, 10:45

Sending an email. 220K in cash and I've made 5 trades which were confirmed but never showed up in my port. 220K still shows as cash. {nm} grammar Jul 11, 11:12

How is it that trades can be confirmed then when we check in history there is not enough cash?? {nm} grammar Jul 11, 12:42

Does anyone have the link for logging directly into your portfolio for the new HSX? thx {nm} adidas1379 Jul 11, 05:14

Doubt it. The powers that be felt everyone should first go through their home page that is all flash and no substance. Broiler Jul 11, 07:33

here eyescovered Jul 11, 08:02

Try this: http://www.hsx.com/login/?username=XXX&password=XXX. {nm} babytxrd Jul 11, 12:21

Some definite improvements were seen today. Thanks HSXTeam for your hard work (and your open minds and ears!)! {nm} sloopsjohng Jul 10, 23:18