HOLLYWOOD STOCK EXCHANGE
THE ENTERTAINMENT MARKET
THE ENTERTAINMENT MARKET
Saturday's Glitch
We're still attempting to get things back to normal after yesterday's glitch... but unfortunately we may have to handle many of the problems on a case-by-case basis at this point. Please send us information on problems with your portfolio to support@hsx.com -- as much detail as possible please.
We may not be able to always restore your overall gain statistics in a position, but we can make sure your overall networth and cash balances are correct and in the worst case, zero your gain-loss stats on a position (rather than having erroneous losses displayed).
The problem occured during unrelated upgrades to the site... which clearly didn't end up being unrelated or upgrades :( We'll definitely take a step back on future site changes to first add better systems for recovering from glitches, hacks and anything else that might go bump in the night.
Thank you.
Saturday's Glitch Oct 04, 11:06
Thanks for the update and ya'lls efforts! {nm} Oct 04, 12:32
Just saying thanks for solving a majority of the problems! Oct 04, 16:39
Email Sent Oct 04, 13:55
Why don't just roll back all transaction of movie funds Saturday and perhaps sunday? Oct 04, 14:55