HSX Forum

Feedback & Support

Response to Cantor Exchange slow server and price limit posts

Posted by: HSX Support (a.k.a futurefilm) on Oct 26, 13:34 in response to mickpix's post CX Exchange servers *SUCK*

Thanks for your posts. We appreciate your concern and wanted you to know Cantor Exchange is aware of the slow response times on Sunday. These were  caused by heavy load testing that was being conducted on the servers. Such testing is critical before we go live. They would not be permitted in our real money trading environment.

 

If you think you lost practice trading money as a result of this testing, please email us at customerservice@cantorexchange.com and provide the details of how the system response time negatively impacted your trading and the amount you believe you lost as a result. We will review these requests and restore the accounts of anyone who lost money because of these tests.

 

Regarding price limits, philosophically we don't like price limits. However, because this market may have many novice participants and because it is new, illiquid, and without an underlying cash trading market we needed some artificial constraint to prevent costly errors (and abuses).

 

10% is too narrow on opening weekends. In fact, until this month the price limit in was 10% for the entire weekend. We've since relaxed that to 10% per calendar day. This means a film can move 35% (with compounding) over it's opening weekend; this covers about 85% of the cases we've seen so far.

 

The governmental agency we submitted our application to, the CFTC, has tied the minimum short side margin rates that we can charge to at least a 3.5x multiple of the price limit. Therefore, if we raise the price limit amount we may also have to increase short side margins above our 50% opening day target level.

 

In short, the price limits are a compromise until we develop market depth. If this market gets really good traction and depth, then we can relax both the price limits and reduce the minimum short side margin. 

Keep in mind, price limits change at 5pm ET each day, so getting an order in earlier might be an advantage.

Thanks again and good luck with your practice trading!





Post a Reply

To post to the forums you must first login!


David (DAVID) 149999 76.33 (-0.35)          Monopoly (MONOP) 150000 12.52 (+1.04)          The SpongeBob Movie: Search for (SPBO4) 150000 78.76 (-0.97)          The SpongeBob Movie: Search for (SPBO4) 150000 78.76 (-0.97)          Silent Night, Deadly Night (SNDN) 139434 16.12 (+0.96)          Deep Cuts (DPCUT) 149998 22.09 (+0.64)          Deep Cuts (DPCUT) 149996 22.09 (+0.64)          Shrek 5 (SHRK5) 10000 226.81 (-0.14)          Empire City (EMPCT) 149998 18.89 (-0.34)          The SpongeBob Movie: Search for (SPBO4.PU) 25000 1.93 (+0.04)          Empire City (EMPCT) 149996 18.89 (-0.34)          The SpongeBob Movie: Search for (SPBO4.CA) 25000 2.51 (-0.06)          The SpongeBob Movie: Search for (SPBO4.CA) 25000 2.51 (-0.06)          David H$25 Call (DAVID.CA) 25000 2.44 (-0.06)          The SpongeBob Movie: Search for (SPBO4.OW) 100000 24.44 (-0.92)          The SpongeBob Movie: Search for (SPBO4.OW) 100000 24.44 (-0.92)          Hit Me Hard And Soft (HMSAH) 149996 24.47 (-0.31)          Soulm8te (SOM8T) 150000 15.67 (-1.20)          Empire City (EMPCT) 1 18.89 (-0.34)          Hunting Matthew Nichols (HUNMN) 149998 4.11 (-0.45)          Hunting Matthew Nichols (HUNMN) 149996 4.11 (-0.45)          Silent Night, Deadly Night (SNDN) 149999 16.12 (+0.96)          Ella McCay (EMCAY) 149999 12.82 (+0.06)          Kill Bill: The Whole Bloody Affa (KBWBA) 149999 21.65 (-0.12)          Hamnet (HAMNT) 149999 20.24 (+0.01)          Five Nights at Freddy's 2 (5NAF2) 149999 108.74 (+0.94)          Mother Mary (MMARY) 149998 11.36 (-1.03)          Soulm8te (SOM8T) 150000 15.67 (-1.20)          Mother Mary (MMARY) 149996 11.36 (-1.03)          Obsession (OBSSN) 149998 16.41 (-1.23)          The Chaperones (CHAPR) 150000 9.48 (-0.52)          Empire City (EMPCT) 150000 18.89 (-0.34)          Soulm8te (SOM8T) 150000 15.67 (-1.20)          Obsession (OBSSN) 149996 16.41 (-1.23)          The SpongeBob Movie: Search for (SPBO4.OW) 60000 24.44 (-0.92)          Five Nights at Freddy's 2 (5NAF2) 50000 108.74 (+0.94)          Alicia Silverstone (ASILV) 25000 17.58 (-0.10)          The Chaperones (CHAPR) 150000 9.48 (-0.52)          Five Nights at Freddy's 2 H$45 C (5NAF2.CA) 25000 2.03 (+0.05)          Five Nights at Freddy's 2 H$45 C (5NAF2.CA) 25000 2.03 (+0.05)          Five Nights at Freddy's 2 (5NAF2) 50000 108.74 (+0.94)          Micronauts (MCRON) 120200 0.96 (+0.02)          Five Nights at Freddy's 2 H$45 P (5NAF2.PU) 25000 2.21 (-0.04)          Star Wars: Dawn of the Jedi (STRW1) 1 131.90 (+0.01)          Five Nights at Freddy's 2 (5NAF2) 45000 108.74 (+0.94)          Five Nights at Freddy's 2 H$45 P (5NAF2.PU) 25000 2.21 (-0.04)          Five Nights at Freddy's 2 - Open (5NAF2.OW) 10000 44.56 (+0.21)          The SpongeBob Movie: Search for (SPBO4.PU) 17782 1.93 (+0.04)          Five Nights at Freddy's 2 - Open (5NAF2.OW) 51666 44.56 (+0.21)          Cocomelon the Movie (COMEL) 7000 49.22 (-0.19)