HSX Forum

Feedback & Support

Response to Cantor Exchange slow server and price limit posts

Posted by: HSX Support (a.k.a futurefilm) on Oct 26, 13:34 in response to mickpix's post CX Exchange servers *SUCK*

Thanks for your posts. We appreciate your concern and wanted you to know Cantor Exchange is aware of the slow response times on Sunday. These were  caused by heavy load testing that was being conducted on the servers. Such testing is critical before we go live. They would not be permitted in our real money trading environment.

 

If you think you lost practice trading money as a result of this testing, please email us at customerservice@cantorexchange.com and provide the details of how the system response time negatively impacted your trading and the amount you believe you lost as a result. We will review these requests and restore the accounts of anyone who lost money because of these tests.

 

Regarding price limits, philosophically we don't like price limits. However, because this market may have many novice participants and because it is new, illiquid, and without an underlying cash trading market we needed some artificial constraint to prevent costly errors (and abuses).

 

10% is too narrow on opening weekends. In fact, until this month the price limit in was 10% for the entire weekend. We've since relaxed that to 10% per calendar day. This means a film can move 35% (with compounding) over it's opening weekend; this covers about 85% of the cases we've seen so far.

 

The governmental agency we submitted our application to, the CFTC, has tied the minimum short side margin rates that we can charge to at least a 3.5x multiple of the price limit. Therefore, if we raise the price limit amount we may also have to increase short side margins above our 50% opening day target level.

 

In short, the price limits are a compromise until we develop market depth. If this market gets really good traction and depth, then we can relax both the price limits and reduce the minimum short side margin. 

Keep in mind, price limits change at 5pm ET each day, so getting an order in earlier might be an advantage.

Thanks again and good luck with your practice trading!





Post a Reply

To post to the forums you must first login!


Night Nurse (NTNRS) 150000 1.00 (0.00)          Night Nurse (NTNRS) 150000 1.00 (0.00)          Spider-Man: Beyond the Spider-Ve (ASPD3) 570 238.23 (+0.99)          Pirates of the Caribbean 6 (PIRT6) 1 43.91 (+0.30)          Night Nurse (NTNRS) 150000 1.00 (0.00)          King Spawn (SPWN2) 43978 0.16 (+0.01)          Pirates of the Caribbean 6 (PIRT6) 150000 43.91 (+0.30)          King Spawn (SPWN2) 43978 0.16 (+0.01)          The Third Parent (T3RDP) 1 5.85 (+0.06)          The Third Parent (T3RDP) 150000 5.85 (+0.06)          Dominic Sessa (DSESS) 25000 27.45 (+0.47)          Fatherland (FTHRL) 1 4.60 (-0.21)          Dominic Sessa (DSESS) 25000 27.45 (+0.47)          Night Nurse (NTNRS) 150000 1.00 (0.00)          Simon Rex (SREX) 25000 5.26 (-0.06)          Fatherland (FTHRL) 150000 4.60 (-0.21)          The Kidnapping of Arabella (TKOAR) 1 0.76 (+0.33)          Ariana DeBose (ADEBO) 25000 17.25 (+0.16)          The Kidnapping of Arabella (TKOAR) 150000 0.76 (+0.33)          Once Upon a Time in Harlem (OUATH) 1 1.17 (+0.40)          Jake Gyllenhaal (JGYLL) 25000 19.22 (-0.27)          Jake Gyllenhaal (JGYLL) 25000 19.22 (-0.27)          Once Upon a Time in Harlem (OUATH) 150000 1.17 (+0.40)          Ariana DeBose (ADEBO) 25000 17.25 (+0.16)          Sterling K. Brown (SKBRO) 25000 6.77 (-35.22)          Joni Mitchell biopic (JONIM) 1 12.45 (+0.06)          Ariana DeBose (ADEBO) 25000 17.25 (+0.16)          Teenage Mutant Ninja Turtles: Mu (TMNT4) 87 77.43 (+0.16)          Joni Mitchell biopic (JONIM) 1 12.45 (+0.06)          Rose Byrne (RBYRN) 25000 40.94 (0.00)          Jehanne d'Arc (JDARC) 1 29.80 (+0.16)          Janelle Monae (JMONA) 25000 49.64 (-0.33)          Jehanne d'Arc (JDARC) 1 29.80 (+0.16)          Henry Cavill (HCAVI) 25000 104.09 (-22.49)          Primetime (PRMTM) 1 23.16 (-0.25)          King Spawn (SPWN2) 309 0.16 (+0.01)          Primetime (PRMTM) 1 23.16 (-0.25)          Elsie Fisher (EFISH) 25000 22.27 (-0.51)          My Darling California (MDCAL) 23129 29.02 (+4.02)          Thumb (THUM) 1 5.15 (0.00)          Rosamund Pike (RPIKE) 25000 17.09 (-0.03)          Elsie Fisher (EFISH) 25000 22.27 (-0.51)          Thumb (THUM) 1 5.15 (0.00)          The Nightingale (NITNG) 1 9.54 (-0.06)          The Nightingale (NITNG) 10000 9.54 (-0.06)          Night Nurse (NTNRS) 150000 1.00 (0.00)          Rosamund Pike (RPIKE) 25000 17.09 (-0.03)          Fleur (FLEUR) 1 7.37 (-0.03)          Fleur (FLEUR) 25000 7.37 (-0.03)          Sterling K. Brown (SKBRO) 25000 6.77 (-35.22)