Feedback & Support

So here {nm} Buy StarBond Fund Nov 03, 09:45

Own JAJIL.OW but the site says I dont own any. When I try to buy I cant cause I own the max. WHY? {nm} laujer Nov 03, 09:30

Read the board, Luke. {nm} Buy StarBond Fund Nov 03, 11:21

movie stocks page, shows NO stocks that I have on it, please help......... {nm} brenterbh Nov 03, 09:04

See the support board .. staff is working on an issue. {nm} grammar Nov 03, 09:17

this is the support board... {nm} RazorHawk Nov 03, 09:58

We the 1 Pct. will occupy HWall HStreet until we get our shares held back. {nm} Buy StarBondFund Nov 03, 09:18

Get out! {nm} PRodQuanta Nov 03, 09:21

ANONM Derivatives halted for weeks - what is going to happen??? Yowster Nov 03, 04:42

ANONM was supposed to be a wide release (see link). If it goes wide in the future (Nov.) stock will again be active or else they'll delist grammar Nov 03, 09:21

League percentage gains are not updating. All read zero. {nm} PVL Admin (Rocket123) Nov 02, 23:49

All stock and bond pages in my port indicate: You don't currently own any shares of ... {nm} rmg427 Nov 02, 19:13

Disregard, found answer on the Movies board. {nm} rmg427 Nov 02, 19:16

Those with large ports, has the termporary removal of the position indicators improve the login issue? {nm} Antibody Nov 02, 13:56

It's not taking multiple minutes for my portfolio to load, but it's still taking a little longer than usual. {nm} Paul2k Nov 02, 14:28

It just took 3 minutes for me to refresh my port. {nm} accountant_4_Jesus Nov 02, 15:07

No, browser still times out after trying to load port for 5 minutes {nm} RazorHawk Nov 02, 15:14

how about removing twitter and msn links from individual stock pages? Oleg Max Nov 02, 15:51

We tried that already to no reported effect. {nm} Antibody Nov 02, 15:53

well, at least I was able to login w/ large port from home Oleg Max Nov 02, 15:59

it just took me a minute and a half to load my port. grory Nov 02, 16:35

Right now it's about 35 seconds to load, 10 or 15 to refresh. Using Vista and Chrome. {nm} MojaveMeg Nov 02, 16:54

5 seconds to refresh for me. I don't think I have a "large" port, though. {nm} eyescovered Nov 02, 17:22

only 450 positions and mine loads fast... {nm} kooties Nov 02, 19:06

Just now it took me 1m55s in my office to log in and load directly to the big portfolo. This is faster? God help me if I were back on the Buy StarBond Fund Nov 03, 10:20

Now having multiple issues...can't access port, trades can be made but not reflected on stock page, main forum page not accessible, ... {nm} lapuckfan Nov 02, 13:29

Problem back .. can't log in. {nm} grammar Nov 02, 06:35

I have not been able to log in for about 2 hours now. {nm} RazorHawk Nov 02, 07:46

I managed to log in but wow my today's gain is crazy ! {nm} grammar Nov 02, 08:04

I'm not having login issues, but the site is running slower than ever today {nm} lapuckfan Nov 02, 08:14

C'mon, you guys maybe re-coded something in the past 5 days, that effected cookies? I'm not the only one with logins not sticking. Maybe edzep Nov 02, 03:33

FYI I'm on a Macbook no Linux {nm} Jane_Citizen Nov 02, 14:59

Did we already note the multiple jamies in the 'newbies' league (link) edzep Nov 01, 11:08

They're like tribbles! {nm} Paul2k Nov 01, 11:15

You were warned to not feed them after midnight! {nm} DTravel Nov 01, 20:09

Unfortunately, it seems that someone already got them wet. {nm} theun4gven Nov 02, 07:01

REDST and GRIFF both released on 8/19/11 delist 11/7/11.....GRIFF bonds detached; REDST still attached... Buy StarBond Fund Nov 01, 06:48

GRIFF didn't have StarBonds attached. {nm} Antibody Nov 01, 09:48

starbonds for zero box office moviestocks are usually not detached until Thursday/Friday before the moviestock's delist {nm} RazorHawk Nov 01, 10:17

Actually, they are detached right before the next week's Calendar goes up. {nm} Antibody Nov 01, 10:18

I don't know if this has already been talked about on here or not, but every time I refresh my port, it's a lot slower than normal. accountant_4_Jesus Oct 31, 20:09

Leagues haven't been updating since 10/26... slappydavid Oct 31, 05:09

i just noticed that as well. dollar amounts (net worth column) had been changing, but yest gain and league gain have not changed Oleg Max Oct 31, 11:05

Nov 1st and still not updating... Sideshow13 Nov 02, 01:28

Logins are not sticking. Have had to log in twice in 4 or 6 hours, on a computer that normally stays permanently logged in. {nm} edzep Oct 29, 15:44

Huh. And, auto-dropdown menus not working, as someone else reported on Players board 3 days ago. edzep Oct 29, 15:55

...Not to mention the slow re-loading for the last couple of weeks. {nm} GLAMMGUY Oct 29, 16:07

And columns not sorting. All this on my Linux box. Window system is OK. {nm} edzep Oct 30, 06:37

And PVL leagues aren't loading properly... {nm} PRodQuanta Oct 30, 09:43

I've had this for at least a few days too {nm} Jane_Citizen Oct 31, 00:11

HSX Neighborhood Watch (10/28/11) - The HSX Dude RazorHawk Oct 28, 07:58

IPO Needed: Independence Day- two back-to-back sequels bumble28 Oct 27, 13:19

I am now in and able to trade BUT there are several others who can't log in. {nm} grammar Oct 27, 11:52

I'm giving up and will try later tonight {nm} daveart Oct 27, 12:05

Anyone still having loading issues, please email support and let us know. Antibody Oct 27, 14:45

Is that email support@hsx.com? {nm} accountant_4_Jesus Oct 27, 15:01

Has anyone else also experienced sluggish page loads on this site recently? Trying both FF and IE, it takes several minutes to load my port Paul2k Oct 27, 07:29

is a bit slow but just a couple seconds for me using FF latest vers. {nm} islander Oct 27, 07:38

I just checked this board to see if others were having this issue. I'm first noticing it today. Sometimes Ruthian23 Oct 27, 08:11

Prolly because those with problem couldn't post to the forum. {nm} grammar Oct 27, 10:55

Very slow responses, especially on the game pages. Page loads were taking over a minute. No problems on port loading. {nm} lynx46 Oct 27, 09:32

Very Slowwwwwwwwwwwwwwwwwwww today!!! {nm} malificent Oct 27, 10:04

How about several hours of downtime? Today, from around 10-1 Eastern. Yesterday, mid-morning... edzep Oct 27, 10:20

That's strange. HSX has not been down at all. {nm} Antibody Oct 27, 10:31

HSX has just now allowed me to sign in (after 3 hours of trying on two different browsers) {nm} RazorHawk Oct 27, 10:43

I still cannot access my port as RH or as BANAL Fund {nm} RazorHawk Oct 27, 11:46

same problem here with my large port... {nm} Oleg Max Oct 27, 11:48

i still can't sign in yet today. Is it just the larger ports having difficulty? {nm} grammar Oct 27, 10:54

It's as if we're being throttled. You can come back after a half hour, and get one page (or small port, I presume) to load. Next load fails. edzep Oct 27, 13:52

For me, my ginormous port continues to take minutes to load, but all other pages are loading at normal speed. For now. Knock on wood. {nm} Paul2k Oct 27, 13:56

The sluggishness has been intermittent for me today. The forum pages sometimes load right away, and sometimes take a few minutes. Same with Paul2k Oct 27, 10:57

I cannot even load my large port. It times out using both Firefox or IE... Its been going on for the last hour or so... {nm} Oleg Max Oct 27, 11:47

Port is loading very slow for me, too. {nm} eyescovered Oct 27, 12:17

Slowwwww... And I was blaming my ISP... :) {nm} slappydavid Oct 27, 12:31

Having trouble selling shares hugsalot12 Oct 26, 13:56

Perhaps you are trying to sell shares which are Short position. Use "Cover" to get rid of your Short shares. {nm} Antibody Oct 26, 14:30

Thank You hugsalot12 Oct 27, 08:15