Feedback & Support

Yes ... Have a trading "glitch" in my port. gordon06 Sep 24, 18:44

and yes ... I have emailed support. {nm} gordon06 Sep 24, 18:45

Can you check the YTD list? Up until yesterday, Nepotism Fund was nowhere to be found. Suddenly he's earned 192mil YTD. ??? {nm} helmetz Sep 24, 18:41

Everything seems to be working. Thanks for the hard work, HSX crew! {nm} eyescovered Sep 24, 17:43

Check off Before Restoring System - Please Read HSXToby Sep 24, 15:30

Note - Trades made early today on CX Derivatives and Movie Funds backed out HSXToby Sep 24, 15:59

We intend to restore trading at 4:30 pm PST HSXToby Sep 24, 16:07

Trading is now enabled {nm} HSXToby Sep 24, 16:38

Trading Halted HSXToby Sep 24, 11:02

Thanks for all the hard work LarryHoy Sep 24, 11:36

Ditto. Thanks. {nm} eyescovered Sep 24, 12:00

As we learned in Forest Gump.....Stuff happens. {nm} StarBondFund Sep 24, 13:44

Further Update HSXToby Sep 24, 13:59

This is good news! {nm} ty97 Sep 24, 14:14

Hope you notify everyone when trading can resume at least one hour before it resumes. This may create aa even paying field {nm} laujer Sep 24, 14:49

Did anyone perform a transaction today that may be influenced by this event? Guillo Sep 24, 10:28

WTF? Before the clusterfoxtrot I was up about 600K. Then I was up 682M, then back to up 700K and now down 340K. Hooray360 Sep 24, 10:11

Please standby until we have resolved all the technical problems. {nm} Antibody Sep 24, 10:23

When thing went wonky this AM, I was up 600K one minute, then up 682M. After things were sorted out, I'm down 445K. Thanks a pantload. {nm} Hooray360 Sep 24, 17:11

We're investigating the problem right now. HSX Support Sep 24, 08:00

I have a bad feeling about this. Just my luck I was having a great day of gains when this happend. Well ahead of my norm for a weekday. HuskyMiller Sep 24, 08:06

Any chance it's a side effect of someone trying to get Mad Max and Antibody back into place on LTD top 100, from which they had disappeared? edzep Sep 24, 08:29

FYI, I'm D.Mac, HSX employee. {nm} Antibody Sep 24, 09:34

Of course. I figured you'd know that I know that by now. Just trying to help connect the dots. {nm} edzep Sep 24, 11:36

At the time of the changeover HSX owned ports were removed from the leaderboard. Apparently this mornings event restored earlier MojaveMeg Sep 24, 10:08

Ah, Gotcha. {nm} Antibody Sep 24, 10:23

"...Nothing to see here folks, keep moving please...back to work, please...nothing to see or worry about here..." {nm} Flash Sep 24, 08:29

I saw duplicates at 6:00 ET {nm} arbybaker Sep 24, 09:01

My last normal screen shot was at 6:49am EST and alll was well. By 7:23 things had gone bananas and you guys were posting about it. {nm} HuskyMiller Sep 24, 09:11

ok RazorHawk Sep 24, 09:01

and from the support board RazorHawk Sep 24, 09:05

and something else I have noticed the last couple of days RazorHawk Sep 24, 09:08

Should we trade today? Will it be a waste of time? Guillo Sep 24, 09:15

trade at your own risk. Personally, I am not touching anything {nm} remrej Sep 24, 09:19

I am thinking the same but an official reply will be nice and of course expected. Guillo Sep 24, 09:48

Toby, the earliest I know is 7:21 a.m. that someone noticed a weird port but the twins were firing more rapidly starting around 3:30 a.m. grammar Sep 24, 11:22

I dunno, looks like somebody 'skipped' the QA environment.....drop-down and give me 20...! {nm} ChifferBrane Sep 24, 07:39

Yep, don't know, mine has old June delisted etc plus a whole lot of money, woowee {nm} foxsweets Sep 24, 07:42

I'm thinking maybe a couple of 'Dashboard' indicators/warnings would be in order here...Like, "Every 'effin thing is Duplicated" checks.... {nm} ChifferBrane Sep 24, 07:52

See what happens when you take a way free trading HSX? The Gods shine upon us with free money. Bwaaaahahahahaha!!! {nm} HuskyMiller Sep 24, 07:27

Okay.... that's a good one! {nm} HSX Support Sep 24, 08:10

That's funny....I'm cracking up here... {nm} Flash Sep 24, 08:28

In the spirits of things...... Guillo Sep 24, 09:05

My Top-5 (+)'s didn't get dupped (ICEA3, HPOT6, BSTRD, INDI5) {nm} ChifferBrane Sep 24, 07:10

I just sold some stocks and the money just disappears... {nm} olav_rokne Sep 24, 07:27

Suggestion: Uhhhhh..let's just leave everything where it is now and start from here! (Yes!) {nm} ChifferBrane Sep 24, 06:54

(If all of us on the East Coast just sold our 'duplicates', maybe they wont notice when they come into work....) {nm} ChifferBrane Sep 24, 07:03

Diddo {nm} laujer Sep 24, 07:21

Seconded! : ) {nm} eyescovered Sep 24, 07:36

Net Worth History is just about the only item not affected by this error {nm} laujer Sep 24, 06:49

Look like double positions all around. Someone messed up on closing adjusts. Should be shut down to correct balances {nm} laujer Sep 24, 06:39

Not exactly. I was here making trades several hours after adjust, and all was well. {nm} edzep Sep 24, 07:03

To quote Douglas Adams: Don't Panic! secretstalker Sep 24, 04:29

I'd imagine they will have to revert back to whenever the last backup was, so anything we do will become undone. {nm} eyescovered Sep 24, 04:39

Hopefully that's done every time they do an adjust/delist... that would make sense. {nm} secretstalker Sep 24, 04:47

I'm assuming we're all East Coasters posting here right now. What time does hsx support get in? {nm} eyescovered Sep 24, 04:52

Probably in three hours or so. {nm} secretstalker Sep 24, 06:02

Doh! {nm} eyescovered Sep 24, 06:06

Damn, I was hoping no one noticed - i was going to quietly sell the stocks........... {nm} MovieFan69 Sep 24, 06:05

i'm up H$97 million and i haven't made a single trade, showing me holding stocks i sold off weeks ago, and double some of them at that... {nm} JesseMeyer Sep 24, 04:20

Slacker! I'm up $682 million!!! {nm} Hooray360 Sep 24, 04:21

I'm up $1.6 billion!!! Without reset trading! {nm} secretstalker Sep 24, 04:24

hey now tiny ports have feelings too haha {nm} JesseMeyer Sep 24, 04:34

All I got was a rock. I'm only up 29 and a half million. {nm} HuskyMiller Sep 24, 04:26

I feel insignificant now, only up H$187M. - but at least I passe dhalf a billion! :) {nm} draggar Sep 24, 04:28

BTW - check out the activity in the bond market! :) {nm} draggar Sep 24, 04:28

Er, I mean fund market. :S {nm} draggar Sep 24, 04:28

I am up 484m!! I hope it won't disappear next time i log on. {nm} extepan Sep 24, 04:35

I'm a West Coaster, couldn't sleep, thought I'd check the port - now that's some East Coast Bias (up only $8M) - going back to bed.... {nm} john Sep 24, 05:03

Easiest $250 mil I'ver made :-) {nm} davmoo Sep 24, 05:08

double take city !! i was up 695 mil wow if only real life was so easy !!! {nm} shaggy67 Sep 24, 05:12

368m for me! - hope they sort it, as it will really skew rankings {nm} kaevad Sep 24, 05:59

Nothing major...[NINE] stock page has doubled-up on the starbonds...just so you guys at hsx know. {nm} nazwar Sep 24, 04:11

possibly major....it now doubling up on other pages, including my port....i got loads of holdings now! {nm} nazwar Sep 24, 04:14

my port is doing the same thing now. many of my older holdings are double and stocks and bonds i used to own are again listed in my port. {nm} LuCiFeR Sep 24, 04:21

hell even the blockbuster warrants, which of course have cashed out, are listed among my derivatives. {nm} LuCiFeR Sep 24, 04:25

Meine portfolio ist kaput! Peakers2 Sep 24, 04:40

close, but no cigar :) cobide Sep 24, 05:26

One problem or another: LTD top 100, or watchlists. Mad Max dropped out of Top 100 edzep Sep 24, 02:11

Dropdowns & Safari MYCROFTXXX Sep 23, 19:38

I use Safari with no problems... what version are you using? {nm} secretstalker Sep 24, 04:07

I will always remember my 3rd HSX birthday because you gave me commission on Saturdays meaning my HSX addiction from 1-1:30p is no more. =) Catzan Sep 23, 16:03

Good way to think of it! Now I can sleep later on Sunday... {nm} Chefbobcat Sep 23, 17:14