Feedback & Support

Quantities: With all the changes HSX has made to make trading more user-friendly, I cannot understand why the short quantities are not in grammar Oct 27, 15:51

Because the color red denotes a negative amount. Holding shares Short does not mean you have negative shares. {nm} Antibody Oct 27, 15:55

Not a good answer, IMHO! Besides red for shorts worked well for such a long time. grammar Oct 27, 16:37

On an other note, I thought that only pertained to accounting. :) {nm} grammar Oct 27, 17:04

Same difference. ;) {nm} Antibody Oct 27, 17:46

Last question and then I promise I'll say no more on the subject. How about makikng the shorts blue? = ) {nm} grammar Oct 27, 17:17

Personally I have more green, grey and red shorts than blue. I actually own no blue shorts. I do own blue shirts tho. {nm} Catzan Oct 28, 10:50

How about orange, Orange is a good color. :) {nm} Swearengen Oct 29, 18:02

Holiday Warrants? mbryce Oct 27, 09:36

This is speculation - but probably next week, before CAROL's opening weekend. We'll see when the calendar gets put up later this afternoon {nm} RogerMore Oct 27, 10:25

Strange...not on calendar....but neither is next Saturday.....It may not be finished yet... {nm} StarBondFund Oct 27, 13:08

There seem to be a lot of people who started on the same day Delathi Oct 27, 08:37

Hey, can you please help me, trying to look at trade history over last 4 months, however its set to 30 days, and i cant seem to budge it wit {nm} Mic_Lapwood Oct 26, 18:26

...with the new layout {nm} Mic_Lapwood Oct 26, 18:27

i know that if you type in a specific ticker symbol it'll show you all the trades you made. even past the 30 day {nm} eyescovered Oct 27, 08:57

In the "View all trades by security" box? Mine doesn't show past 30 days {nm} xtrahyper Nov 03, 06:36

could you consider making the help/ glossary section easier to find/more visible?... An Islander on Elm Street Oct 26, 18:09

can we maybe have in the trading box the value you want to spend and where it buys or shorts the amount of shares based on the value Smallville944 Oct 26, 13:03

CX Exchange servers *SUCK* mickpix Oct 25, 14:24

I wouldn't say SUCK, but they are definately really slow. That needs to be fixed when it goes to real money. {nm} vegasrebel Oct 25, 19:30

10% limit is maddening Makese Oct 26, 07:30

Response to Cantor Exchange slow server and price limit posts HSX Support Oct 26, 13:34

Thanks Makese Oct 26, 16:53

thanks, i wasn't as concerned about the price limits as just not being able to execute the trades because the server was timing out {nm} mickpix Oct 26, 19:49

Ahhh...always at least 2 sides to every story...thanks for filling us in... {nm} Flash Oct 27, 08:00

'Previous Page' when completing a trade from the stock page still gives me a 404 error. See inside. grammar Oct 25, 00:04

I got one too after trading CX Saw 6. Looks like there's an extra "/" in the URL. Error message inside... eyescovered Oct 25, 06:22

This has been fixed. {nm} Antibody Oct 26, 17:54

Why Do I lose money when I Cover a short? cmone31x Oct 24, 17:11

I assume your loss is not from commission? {nm} Perfection Oct 24, 17:46

No, I mean unless commision is 25k? {nm} cmone31x Oct 24, 18:40

commission is 1% of whatever the cost of the stocks, so if you covered $2.5Million worth of stock, the commsision would be 25K {nm} islander Oct 24, 18:56

When did they stop free commission Saturday? {nm} will_cbe Oct 24, 20:32

Maybe 6 weeks ago, give or take. {nm} edzep Oct 24, 23:14

When Trading Of A Security Is "Halted". MitchC Oct 24, 12:14

On "wide" openers (films that open on 650 or more screens), the film halts until the adjust which is typically Sunday afternoon but could be Catzan Oct 24, 15:21

calendar? bigjohn1055 Oct 23, 21:33

sorry bigjohn1055 Oct 23, 21:38

How is JACKO going to adjust with the week run? {nm} F40PH Oct 23, 15:14

that was two week run {nm} F40PH Oct 23, 15:15

from the calendar (link) tealfan Oct 23, 15:48

I have 2 lines of the same stock (happened last night). One has quantity of 0. MYSTI HSX Oct 22, 10:17

Thank you, please write to support@hsx.com with your user name and we'll look into this immediately {nm} HSXToby Oct 22, 10:33

Done with all copies. {nm} MYSTI HSX Oct 22, 10:44

'Return to previous page' when buying derivate => Movie Stock page cecsan Oct 21, 08:40

I know I reported a problem with the ''return to prev page" but I was getting a 404 error. {nm} MYSTI HSX Oct 22, 10:19

Yep, saw that. I don't get an error message though, I get returned to the wrong page cecsan Oct 23, 11:55

What's up with the British Fund? Supposed to be on sale today but it's not. The link just takes you to the old one which has delisted? {nm} nickelleon Oct 21, 07:19

Oops, it's active now. {nm} Antibody Oct 21, 09:58

RADAR Aminita Oct 21, 07:02

Radar buys you one share of a stock, useful for seeing how a film moves up and down {nm} islander Oct 21, 07:14

oh and if you are currently holding many shares of a stock and then you click radar, it will sell all the shares except for one {nm} islander Oct 21, 07:15

British Fund EstherBlodgett Oct 21, 05:53

Funny, by waiting until today, I got in after he went on the shopping spree and got hit by commission...Now buy BONDS ! {nm} StarBondFund Oct 23, 09:29

British fund has not become active. {nm} edzep Oct 21, 05:53

Any chance on getting a Rank History in addition to the Net Worth History. KaiGee Oct 20, 18:05

HSX. You know what it will be nice. If the current price of a stock can be included in its Limit Orders' line. Guillo Oct 20, 15:39

Why? HSXToby Oct 20, 17:01

See Example inside. Guillo Oct 20, 18:22

I may also add that aside from avoid all that clicking you can conceptualize this way too. Guillo Oct 21, 07:51

Thanks for taking the time to explain this fully HSXToby Oct 21, 09:50

I just talking about displaying that value the only transaction you will be able do do is the same one you have now, cancel the order. Guillo Oct 21, 10:51