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TSN: Captain Hairdo...I mean Kerry Fraser on the disallowed CHI goal last night... tealfan May 30, 13:03

it looked like it was just two guys tangled up, I think the issue was that it took place at the benches lapuckfan May 30, 13:35

Having watched the replay more than a dozen times, the ROTO totally supports the call that was made. RotoHockeyYTD2013 May 30, 15:37

America admits defeat in the War on Jackassery: forlorne May 30, 08:36

Albert Einstein: 'The difference between stupidity and genius is that genius has its limits'. RotoHockeyYTD2013 May 30, 09:04

The bus driver should be disciplined for grossly exageratting the incident JDolphin May 30, 11:58

the kid who reported it to the driver deserves an a** kickin {nm} islander May 30, 12:16

Somebody just gave me a 12 disc Aretha Franklin CD box set that amazon.com is selling for $350 {nm} RazorHawk May 30, 05:52

Nice! Wouldnt consider myself a fan exactly, tho i do "respect" her a lot. islander May 30, 07:42

Music Trivia For The Day: "Respect" by Aretha Franklin is actually a cover of Otis Redding's "Respect" (video inside) RazorHawk May 30, 08:13

Even my children love listening to Otis Redding on vinyl {nm} forlorne May 30, 08:34

HP: Ibragim Todashev Unarmed When FBI Agent Shot & Killed Him: REPORT. RotoHockeyYTD2013 May 30, 00:38

Why did the cops bring their guns into an interrogation room? And Ibraghim Todashiv had to have been searched before questioning began. ??? {nm} geek1 May 30, 05:10

According to reports the FBI was questioning him in his home. So yes to guns and no to search. {nm} DTravel May 30, 16:12

HAWKS WIN! JOHN TORTORELLA FIRED! HAWKS WIN! JOHN TORTORELLA FIRED! HAWKS WIN! RotoHockeyYTD2013 May 29, 23:00

Probably the first time in history that the past 4 champs are the last 4 teams alive {nm} lapuckfan May 30, 09:44

Last time was 1945; MON (44) vs TOR (42) and DET (43) vs BOS (41) and the winner is....... Buy BONDS 20 May 30, 09:59

back when there were only 6 teams... {nm} lapuckfan May 30, 11:09

Didn't your port used to tell you how many stocks and bonds you owned. Did this get nurfed? {nm} Vashta Nerada May 29, 19:32

Still does. Click on 'CLICK HERE' at the Bottom of your Portfolio Page. {nm} RotoHockeyYTD2013 May 29, 19:35

Thanks. Been a long time since I needed to know the approximate number of StarBonds. :) {nm} Vashta Nerada May 29, 20:21

YouTube: closest thing to a lightsaber...for now...only think missing is the containment field...piece of cake! tealfan May 29, 18:55

Is/Did "Healing in the HeartLand" air in other markets on the NBC affiliates? or is it just an OKLA fund raiser? {nm} damenchipguy May 29, 18:23

I thought it was national - it aired on the St Louis station JDolphin May 29, 19:21

Nationwide...FWIW NBC has been the one to air other telethons on their own, without other networks, in the past {nm} Buy BONDS 20 May 29, 19:22

Another ABC question, retail related: islander May 29, 13:42

Take the zero and try to convert them into a retruning customer. Give the benefits of the small biz over the big box retailer. {nm} skamanfu May 29, 14:07

yup, agree {nm} Moviesnob May 29, 14:45

You would want repeat business not cherry pickers, I would say "C" and your customer service should allow for the additional price. damenchipguy May 29, 14:41

C - Major Chain Store could not meet their needs which creates a greater demand... if they do not like your price they can look elsewhere {nm} RazorHawk May 29, 16:24

D. Offer to price match only if they purchase something else that you DO make a lot of profit on. From experience, if you BSmurf May 29, 16:28

i offered a slight break if purchasing more than one. they wound up with 3 {nm} islander May 29, 18:58

Excellent Choice on this one. See INSIDE for more.... RotoHockeyYTD2013 May 29, 19:31

I would be careful about selling it for $15 if it's something they will buy more of. They will expect if at that price the next time JDolphin May 29, 19:24

Don't really care who comes out of the east but well done the Spurs for winning the western conference blaze223 May 29, 12:24

DL: Charlie Harper's long lost daughter moves in and becomes a series regular on Two And A Half Men RazorHawk May 29, 11:33

they could change title to 2 and a half idiots {nm} islander May 29, 12:00

A and note the customer's account so they dont repeat this. its a one time only deal {nm} Moviesnob May 29, 10:34

oops, should be below {nm} Moviesnob May 29, 10:35

Question inside for you: Its about customer service and you can simply answer A,B,or C islander May 29, 09:10

B daveart May 29, 09:26

B {nm} lapuckfan May 29, 09:30

B. Though any bad attitude might move me to C. {nm} edzep - Port Monkey! May 29, 10:05

B or C, depending on many factors. As a small business owner, I have to make this decision all the time. {nm} BSmurf May 29, 10:15

B but not at cost, I would not lose money. {nm} damenchipguy May 29, 10:49

thanks so far! Being in small business retail, I try to go "A" as much as is reasonable. Recently, had to go "C" islander May 29, 11:55

B {nm} tealfan May 29, 12:19

A. Costco would provide a Replacement at no charge. B is a poor second choice. C stands for being a C*nt. RotoHockeyYTD2013 May 29, 12:58

its too bad you continue to be so rude islander May 29, 14:09

apple gave me a brand new ipad to replace the one i cracked when drunk. I even told them I was drunk when it cracked. {nm} Moviesnob May 29, 14:46

There is a huge difference in what a large company is able to afford in terms of loss vs customer retention compared to a small business. {nm} BSmurf May 29, 16:22

I've worked for big companies and small companies in some customer service capacity. IMO,always better to bend over backward if your a small Moviesnob May 29, 17:06

You're right in your observations, but there is a big difference between providing good customer service and being taken advantage of. BSmurf May 29, 17:37

yup, my assumption here is we're dealing with a positive customer {nm} Moviesnob May 29, 18:00

It's past the warranty. There's nothing you can really do. So I say go with B. Maybe 10% above your cost. {nm} skamanfu May 29, 14:13

this is definetly a fascinating question and one that i have dealt with over the past 15 years. rustyshackleford Jun 04, 21:08

After another week of computer related problems i managed to get through the last week in pretty good shape ie {nm} blaze223 May 29, 04:53

hate to post and run, but one more thing... Arrested Development 4.0.... ouch. man did I want to really love that show. lobogotti May 28, 23:41

The new format takes some getting used to, but all the pieces start falling into place once you get past all the character re-intro's Aquaman May 29, 07:13

Things start falling into place after episode 4. The new format is different, but things really pay off as scenes replay from a diff POV. {nm} skamanfu May 29, 14:14

walked in about a half hour ago from another close game. besides Game 3 these games are enough to give a fan a heart attack. the sad part lobogotti May 28, 23:38

how long are you in California? {nm} Moviesnob May 29, 07:52

I guess I will hold down the "Gold Swagger" for lobo! {nm} damenchipguy May 29, 09:10

PACERS WIN! PACERS WIN! Hmmm, Not Hearing A Whole Lot Of Calls For Frank Vogel To Be Fired. RotoHockeyYTD2013 May 28, 21:08

talk about beating a dead horse on the Vogel issue. I can speak personally for myself and not for any other Pacers fans... lobogotti May 28, 23:15

Dead Horses feel no pain. {nm} RotoHockeyYTD2013 May 29, 06:34

I know exactly how you feel. My OK-State Cowboys break my heart all the time. {nm} damenchipguy May 29, 16:18

KINGS WIN! KINGS WIN! *Sending 128 OZ. Of The Finest Russian Teal-Coloured Vodka Down South*. {nm} RotoHockeyYTD2013 May 28, 21:06

crap...not again!...*kicks furniture*...congrats lapuckfan :) {nm} tealfan May 28, 21:11

sorry there buddy...sucks for you guys that Marleau didn't show up for the last 3 games {nm} lapuckfan May 28, 21:15

tealfan, lapuckfan - good luck tonight! {nm} Moviesnob May 28, 17:14

lapuckfan and I are currently not speaking to each other...like Couture and Doughty {nm} tealfan May 28, 17:20

lapuckfan and I are currently not speaking to each other...like Couture and Doughty {nm} tealfan May 28, 17:20

lapuckfan and I are currently not speaking to each other...like Couture and Doughty {nm} tealfan May 28, 17:20

we're in good shape if we score more than one goal.... {nm} lapuckfan May 28, 17:48

What - no Trash Talk - there must be some sort of HSX Penalty for that. {nm} RotoHockeyYTD2013 May 28, 18:41

we're in good shape if stop handing the puck to the Kingswhen we're ahead...self-deprecation is the new trash talk {nm} tealfan May 28, 19:05

got a tough one tonight against the Heat. hope the Pacers watched the tape from Sunday, that is what a superior lobogotti May 28, 11:33

You are correct sir, Pacers hit a train. The Heat will not be as efficient tonight but still a very tough game for ya'll. {nm} damenchipguy May 28, 13:58

man, what a LONG day and night. we've held the Heat to under 40% shooting on three of four games... that's crazy {nm} lobogotti May 28, 23:16



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